Resolve
3 days ago Be among the first 25 applicants
Direct message the job poster from Resolve
CEO at Resolve | VR and web BIM collaboration for fast, predictable construction
What You’ll Do
You will help Resolve’s customers and prospective customers get the most out of our platform and help us leverage that success to drive growth. You will be a product expert that helps customers across their journey from pre-sales to pilots to post-sale success. We are looking for someone who values technology as a way to achieve successful outcomes. You don’t chase the latest tech, you chase solutions to problems. Customer Onboarding & Implementation
Run discovery sessions to identify business-level success criteria. When we understand the details of what our customers need to succeed everybody wins. Organize and execute training sessions, track usage, and document success. Keep internal and external stakeholders updated on progress. You keep the momentum going and will get scrappy to prevent any roadblocks. Help customers seamlessly integrate Resolve into their existing workflows. Unblock technical issues with creative solutions. You don’t overcomplicate things, you simplify them. Create onboarding collateral like videos, training guides, etc. Sales Enablement
Act as Sales Engineer on strategic deals: answer product & workflow questions, set up flawless demos, and do in-person info sessions. You also help identity potential risks early. Own pilot implementation and ensure successful outcomes for a slam dunk close. Search for and surface expansion signals like new projects, collaborators, or upcoming license caps. You also flag at-risk accounts. When customers achieve success you work with sales and marketing to document the success and create shareable collateral. Scale Success
Write implementation playbooks and help our customers integrate Resolve into their BIM Execution Plans so that we become the standard. Help customers achieve success quickly and replicate it across their portfolio. Tie everything back to our customer’s success criteria. When training someone, developing new workflows, or simply reviewing accounts you always have ROI in mind. Build long-term relationships with our customers and champions. We earn their trust by helping them achieve success and being good partners. Develop, optimize, and standardize our internal processes so we can scale.\ What We’re Looking For
2+ years in construction tech, VDC/BIM, or AEC SaaS (implementation, solutions consulting, or similar) Proven track record of running B2B customer onboarding and driving adoption. Comfort with technology. You’re not afraid to use AI to write a script or to dig into Navisworks settings. Willingness to work with a global customer base and travel 20% of the time. Ability to translate technical concepts into business value (and vice-versa). Stellar project-management & communication skills. You will be talking to stakeholders with different backgrounds and need to feel comfortable “flipping the switch” depending on who you talk to. Sales-friendly attitude. We are a high growth startup and you need to be comfortable finding and asking for growth opportunities. Why Join Us
Get in early at a construction-tech startup reshaping a $13T industry and working with some of the world’s largest construction projects. Gain first-hand experience scaling a startup from 7-figure to 8-figure recurring revenue. Play a part in building the future of the world’s physical infrastructure. What our customers build is inspiring. Work in a role that is central to all the key parts of the company: customers, product, sales, and marketing. Own the customer value engine that powers our expansion flywheel. Health/dental/vision benefits, competitive salary, basic life insurance, and equity options.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Industries Technology, Information and Internet Referrals increase your chances of interviewing at Resolve by 2x Sign in to set job alerts for “Technical Account Manager” roles.
San Francisco Bay Area $83,250.00-$101,750.00 3 weeks ago San Francisco Bay Area $102,800.00-$132,990.00 3 weeks ago Dealership Account Manager - San Francisco, CA
San Francisco, CA $60,000.00-$150,000.00 3 months ago Account Manager, Emerging Sports & Group Travel
San Jose, CA $102,800.00-$132,990.00 3 weeks ago San Francisco Bay Area $120,000.00-$250,000.00 1 month ago San Francisco Bay Area $125,000.00-$150,000.00 3 weeks ago Mountain View, CA $130,000.00-$150,000.00 1 month ago National Account Manager, Club Channel & Walmart
Oakland, CA $130,000.00-$180,000.00 2 weeks ago Santa Rosa, CA $60,000.00-$150,000.00 3 weeks ago San Francisco, CA $115,000.00-$150,000.00 1 month ago San Francisco, CA $154,200.00-$235,600.00 2 weeks ago Concord, CA $160,000.00-$190,000.00 3 months ago San Jose, CA $96,000.00-$144,000.00 2 weeks ago San Francisco, CA $120,000.00-$135,000.00 5 days ago San Francisco Bay Area $100,000.00-$120,000.00 1 month ago Bay Point, CA $123,000.00-$150,000.00 2 weeks ago National Account Manager - Natural (West)
Oakland, CA $145,000.00-$185,000.00 1 week ago Remote Commercial/Personal Lines Account Manager – California
Remote Commercial/Personal Lines Account Manager - California
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
What You’ll Do
You will help Resolve’s customers and prospective customers get the most out of our platform and help us leverage that success to drive growth. You will be a product expert that helps customers across their journey from pre-sales to pilots to post-sale success. We are looking for someone who values technology as a way to achieve successful outcomes. You don’t chase the latest tech, you chase solutions to problems. Customer Onboarding & Implementation
Run discovery sessions to identify business-level success criteria. When we understand the details of what our customers need to succeed everybody wins. Organize and execute training sessions, track usage, and document success. Keep internal and external stakeholders updated on progress. You keep the momentum going and will get scrappy to prevent any roadblocks. Help customers seamlessly integrate Resolve into their existing workflows. Unblock technical issues with creative solutions. You don’t overcomplicate things, you simplify them. Create onboarding collateral like videos, training guides, etc. Sales Enablement
Act as Sales Engineer on strategic deals: answer product & workflow questions, set up flawless demos, and do in-person info sessions. You also help identity potential risks early. Own pilot implementation and ensure successful outcomes for a slam dunk close. Search for and surface expansion signals like new projects, collaborators, or upcoming license caps. You also flag at-risk accounts. When customers achieve success you work with sales and marketing to document the success and create shareable collateral. Scale Success
Write implementation playbooks and help our customers integrate Resolve into their BIM Execution Plans so that we become the standard. Help customers achieve success quickly and replicate it across their portfolio. Tie everything back to our customer’s success criteria. When training someone, developing new workflows, or simply reviewing accounts you always have ROI in mind. Build long-term relationships with our customers and champions. We earn their trust by helping them achieve success and being good partners. Develop, optimize, and standardize our internal processes so we can scale.\ What We’re Looking For
2+ years in construction tech, VDC/BIM, or AEC SaaS (implementation, solutions consulting, or similar) Proven track record of running B2B customer onboarding and driving adoption. Comfort with technology. You’re not afraid to use AI to write a script or to dig into Navisworks settings. Willingness to work with a global customer base and travel 20% of the time. Ability to translate technical concepts into business value (and vice-versa). Stellar project-management & communication skills. You will be talking to stakeholders with different backgrounds and need to feel comfortable “flipping the switch” depending on who you talk to. Sales-friendly attitude. We are a high growth startup and you need to be comfortable finding and asking for growth opportunities. Why Join Us
Get in early at a construction-tech startup reshaping a $13T industry and working with some of the world’s largest construction projects. Gain first-hand experience scaling a startup from 7-figure to 8-figure recurring revenue. Play a part in building the future of the world’s physical infrastructure. What our customers build is inspiring. Work in a role that is central to all the key parts of the company: customers, product, sales, and marketing. Own the customer value engine that powers our expansion flywheel. Health/dental/vision benefits, competitive salary, basic life insurance, and equity options.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Industries Technology, Information and Internet Referrals increase your chances of interviewing at Resolve by 2x Sign in to set job alerts for “Technical Account Manager” roles.
San Francisco Bay Area $83,250.00-$101,750.00 3 weeks ago San Francisco Bay Area $102,800.00-$132,990.00 3 weeks ago Dealership Account Manager - San Francisco, CA
San Francisco, CA $60,000.00-$150,000.00 3 months ago Account Manager, Emerging Sports & Group Travel
San Jose, CA $102,800.00-$132,990.00 3 weeks ago San Francisco Bay Area $120,000.00-$250,000.00 1 month ago San Francisco Bay Area $125,000.00-$150,000.00 3 weeks ago Mountain View, CA $130,000.00-$150,000.00 1 month ago National Account Manager, Club Channel & Walmart
Oakland, CA $130,000.00-$180,000.00 2 weeks ago Santa Rosa, CA $60,000.00-$150,000.00 3 weeks ago San Francisco, CA $115,000.00-$150,000.00 1 month ago San Francisco, CA $154,200.00-$235,600.00 2 weeks ago Concord, CA $160,000.00-$190,000.00 3 months ago San Jose, CA $96,000.00-$144,000.00 2 weeks ago San Francisco, CA $120,000.00-$135,000.00 5 days ago San Francisco Bay Area $100,000.00-$120,000.00 1 month ago Bay Point, CA $123,000.00-$150,000.00 2 weeks ago National Account Manager - Natural (West)
Oakland, CA $145,000.00-$185,000.00 1 week ago Remote Commercial/Personal Lines Account Manager – California
Remote Commercial/Personal Lines Account Manager - California
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr