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Omni Inclusive

Credit & Collections Representative

Omni Inclusive, Redwood City, California, United States, 94061

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Organization Unit: Sciex LLC Tax Work Location: Redwood City, CA (1235 Radio Rd) This position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs Business to Business collections while working with management and Sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.

KEY RESPONSIBILITIES -Improve Day Sales Outstanding (âœDSOâ) to current company monthly/yearly goal -Ensure all past due accounts have been contacted while enforcing agreed payment terms -Work with customers to schedule payment arrangements on upcoming and past due invoices -Convert accounts to ACH/Checks from credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current -Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately -Communicate with field personnel to discuss any problem accounts/situations to meet a common goal