Assistant Site Manager

JOB DESCRIPTION ASSISTANT SITE MANAGER | JAZZIE COLLINS Starting Salary: $68,640 annually WHO WE ARE HomeRise believes that home has the power to stabilize a person’s life. Built on a simple - but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives. We organize our supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness. Together, we’re building a new future for our neighborhoods and the city we love. BENEFITS HomeRise provides an excellent comprehensive benefits package including: 100% employer-paid healthcare options (Kaiser or Sutter), dental, vision, life insurance; FSA for childcare, medical, and commuter expenses; a 403(b) retirement plan with employer match; Employee Assistance Program; paid on-the-job training, career advancement, and professional development opportunities with an annual Education Benefit. We also offer PTO (2 weeks first year, increasing to 3 weeks after 12 months), 14 paid holidays plus a floating day for your birthday, sick time, Employee Referral Program, HERO Award, sabbatical leave after 5 years, and a 45-minute paid lunch per shift. POSITION OVERVIEW The Assistant Site Manager is responsible for managing the front desk operations, supervising and scheduling front desk staff, training on emergency procedures, and ensuring compliance with policies. They assist the Site Manager with paperwork, recertification, relations, maintenance tracking, rent collection, and deposits. ESSENTIAL FUNCTIONS Supervise front desk staff. Follow all operational and safety procedures outlined in organizational manuals. Train staff on emergency and non-emergency procedures. Prepare and post work schedules. Monitor daily activities of the building, staff, and guests. Assist with certification processes, file maintenance, rent collection, and legal notices. Enforce property rules and policies fairly and thoroughly. Manage staff timesheets, payroll, incident, and complaint reports. Conduct safety inspections and schedule repairs/upgrades. Coordinate with community agencies and participate in meetings. Maintain positive relations with residents, visitors, and vendors. Provide on-call emergency response and front desk coverage as needed. Other duties as assigned. SUPERVISORY RESPONSIBILITY Front Desk Clerks POSITION DETAILS Location: 53 Colton Street, San Francisco, CA 94103 Status: Full-Time / Exempt Schedule: Monday–Friday, 8 am–4 pm On-call for emergencies Reports to: Site Manager, Senior Site Manager, Regional Property Director REQUIREMENTS High school diploma required. Minimum two years’ experience in residential supportive or affordable housing property management, especially with seniors and families. Valid tax credit certification or ability to attain within six months. Knowledge of property management policies and procedures. At least one year (preferably over two) supervisory experience. Ability to communicate professionally with diverse groups. Strong interest in social justice advocacy. Experience working in Tenderloin District or similar neighborhoods is a plus. Understanding of homelessness and recovery issues. Experience with project-based subsidies or Public Housing Authority programs. Valid California Driver’s License. Valid phone number required. PHYSICAL DEMANDS & WORK ENVIRONMENT Employees must sit at a desk, use hands for typing, handle objects, reach with arms, talk, hear, stand, walk, climb stairs, stoop, kneel, crouch, or crawl. Must lift up to 10 pounds regularly, up to 25 pounds occasionally. Vision and hearing abilities as described are required. Work environment is moderately noisy with no unusual conditions. Reasonable accommodations can be provided. EQUAL OPPORTUNITY EMPLOYER HomeRise considers qualified applicants with arrest and conviction records and does not discriminate based on race, creed, gender, sexual orientation, marital status, veteran status, or other protected categories. Background checks are required for those working with at-risk populations.

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