Sr. Business Support Manager - Global Information Security

Description Global Information Security helps to assess threats and provide scalable and flexible solutions to actively manage these threats and specific risks to the Bank. The Business Support Manager will be part of the centralized GIS COO team, providing operational and delivery expertise with a focus on strategy, financials, driving information security awareness, and ensuring rigor to meet business requirements and goals while addressing the agreed risk tolerances of the business environment. The successful candidate will be able to work both individually and as part of a team, bringing an organized and disciplined, yet creative and energetic enthusiasm to building a best-in-class organization. Responsibilities Owns coordination and execution of business management activities, resource and finance management, including strategic planning and communication activities. Helps drive strategic priorities by engaging with the business daily, incorporating stakeholder inputs, and providing regular management updates on action plans aligned with strategic goals. Prepares executives for key meetings by overseeing the preparation of relevant materials and talking points (e.g., Quarterly Business Reviews, regulatory meetings, committee meetings, executive routine meetings). Oversees the status of critical business measures including workforce and location strategies, financials, travel management, risk, and LOB-owned issues, providing periodic reviews. Partners with HR and Finance on workforce planning, location strategy, operational and initiative budgets, organizational health, and engagement strategies. Collaborates effectively with the GIS COO centralized team and peers on executing departmental initiatives, ensuring consistency and best practices. Demonstrates flexibility, a desire to learn, and the ability to deal with ambiguity and uncertainty. Required Qualifications A seasoned business support manager with exceptional communication, presentation, and attention to detail skills, and a drive to make decision-making more effective. Ability to translate complex technical details into simplified proposals for senior leadership or business stakeholders. Experience with finance, budgets, risk metrics, reporting, and stakeholder communication. Ability to engage and influence at the executive level, anticipate leadership needs, and establish collaborative partnerships. Capability to work with stakeholders across locations, managing multiple activities under tight deadlines. Results-oriented, analytical, organized, with attention to detail. Exposure to regulatory and risk management frameworks, ideally supporting business continuity in a tech environment. Strong project management skills, proficient with MS Office, Confluence, JIRA, etc. Applicable knowledge of enterprise cybersecurity policies, regulations, and frameworks. This job will be open and accepting applications for a minimum of seven days from the posting date. Shift: 1st shift (United States of America) Pay Transparency details Location: Denver, CO Pay range: $124,900 - $181,000 annually, based on experience, education, and skills. Discretionary incentive eligible. Benefits are provided, including paid time off, resources, and support for employees to contribute to sustainable growth.

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