Cognizant
Customer Communications Management Solutions Developer
We are looking for an experienced Customer Communications Management (CCM) Solutions Developer with deep expertise in Precisely's EngageOne suite, including Enrichment, Communicate, and Compose. The ideal candidate will play a key role in designing and implementing personalized, omnichannel communication solutions that enhance customer engagement and operational efficiency. Design and implement CCM solutions using EngageOne Enrichment and EngageOne Communicate. Develop and manage print stream technologies and digital communications (email, SMS, push notifications). Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Customize and configure EngageOne Designer, Server, Vault, and Deliver modules. Ensure compliance with branding and regulatory standards in all communications. Provide technical leadership and support to junior developers and cross-functional teams. Perform testing, troubleshooting, and optimization of communication workflows. Qualifications: 6-12 years of experience in CCM platforms, with strong hands-on expertise in Precisely EngageOne Enrichment, Communicate, and Compose. Proficiency in document composition, print stream processing, and digital communication technologies. Experience with scripting languages (e.g., PCE, Linux shell) and integration via APIs and web services. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Salary and other compensation: The annual salary for this position is between $75,000/Year to $140,000/Year depending on the experience and other qualifications of the candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. What we offer: The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life. Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit. The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives. A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions. Flexible health and financial benefits to support you and your eligible dependents from day one. True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more. About us Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Other employment-related information Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients.
We are looking for an experienced Customer Communications Management (CCM) Solutions Developer with deep expertise in Precisely's EngageOne suite, including Enrichment, Communicate, and Compose. The ideal candidate will play a key role in designing and implementing personalized, omnichannel communication solutions that enhance customer engagement and operational efficiency. Design and implement CCM solutions using EngageOne Enrichment and EngageOne Communicate. Develop and manage print stream technologies and digital communications (email, SMS, push notifications). Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Customize and configure EngageOne Designer, Server, Vault, and Deliver modules. Ensure compliance with branding and regulatory standards in all communications. Provide technical leadership and support to junior developers and cross-functional teams. Perform testing, troubleshooting, and optimization of communication workflows. Qualifications: 6-12 years of experience in CCM platforms, with strong hands-on expertise in Precisely EngageOne Enrichment, Communicate, and Compose. Proficiency in document composition, print stream processing, and digital communication technologies. Experience with scripting languages (e.g., PCE, Linux shell) and integration via APIs and web services. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Salary and other compensation: The annual salary for this position is between $75,000/Year to $140,000/Year depending on the experience and other qualifications of the candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. What we offer: The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life. Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit. The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives. A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions. Flexible health and financial benefits to support you and your eligible dependents from day one. True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more. About us Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Other employment-related information Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients.