Client Systems Engineer

2 weeks ago Be among the first 25 applicants Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As a Client Systems Engineer, you'll apply your problem-solving skills to get Epic’s software into clinicians’ and patients’ hands, enabling them to use our tools to provide excellent care. You will collaborate with customer Windows server administrators to build a fast, reliable infrastructure that provides clinicians quick access to critical patient information whenever needed. You will establish strong, long-term relationships with our customers, communicating with them as they install, troubleshoot, and upgrade our software. You'll work with our customers, Epic’s technical teams, and other healthcare hardware and software vendors to develop technical solutions that enable cutting-edge tools to advance healthcare. You will also make recommendations for best practices to ensure their long-term success. Our work impacts every area of Epic. As part of the team, you will collaborate with developers, technical support, software testers, and implementation specialists across the company. You will learn the inner workings of Epic software, Windows and other operating systems, virtualization and cloud technologies, networking, cybersecurity, mobile devices, and more. You’ll develop valuable, industry-wide skills while doing high-stakes, critical work that helps healthcare providers deliver the best possible patient care. Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the U.S., and home to the state capital and the University of Wisconsin. Madison is renowned for its natural beauty and quality of life, having received accolades such as being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro for young professionals (Forbes). More than just important work Our uniquely themed campus is designed to enhance productivity, whether you're in your office, a conference room, or relaxing by the fireplace. All meals are restaurant-quality and affordable, prepared by a talented kitchen team. After five years, staff earn a four-week sabbatical to travel anywhere in the world. Past staff have kayaked in Patagonia, attended Beyoncé in Ireland, built a library in Tanzania, and run a marathon in Antarctica. We offer comprehensive benefits to support your health and happiness as you grow professionally and personally. Your merit-based compensation will reflect your impact, with annual raises, bonuses, and stock grants that tie your success to Epic’s. Healthcare coverage is global, and we pride ourselves on incorporating diverse ideas from around the world into Epic software. As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion. Please see our full non-discrimination statement at

https://careers.epic.com/EEO . Bachelor's degree or higher in information technology, information systems, engineering, math, physics, or related sciences preferred A record of academic and professional success Strong analytical and reasoning skills Knowledge of Windows servers or desktop administration is a plus but not required Willingness to travel occasionally to customer locations Eligible to work in the U.S. without visa sponsorship Relocation to Madison, WI (reimbursed) COVID-19 vaccination required Seniority level

Entry level Employment type

Full-time Job function

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