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Epic

Client Systems Engineer

Epic, Columbus, Ohio, United States, 43224

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Epic . Get AI-powered advice on this job and more exclusive features. Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As a Client Systems Engineer, you'll apply your problem-solving skills to get Epic’s software into clinicians’ and patients’ hands, allowing them to use our tools to provide amazing care. You will collaborate with your customers’ Windows server administrators to build a fast, reliable infrastructure that provides clinicians quick access to critical patient information whenever and wherever they need it. You will establish strong, long-term relationships with our customers, communicating with them as they install, troubleshoot, and upgrade our software. You'll work with our customers, technical teams at Epic, and other healthcare hardware and software vendors to build technical solutions that enable cutting-edge tools to drive healthcare forward, making recommendations for best practices to ensure their long-term success. Our work impacts every area of Epic—You will collaborate with developers, technical support, software testers, and implementation specialists across the company. You will learn the inner workings of Epic software, Windows and other operating systems, virtualization and cloud technologies, networking, cybersecurity, mobile devices, and more. This role helps you build valuable, industry-wide skills while doing high-stakes work that allows healthcare providers to deliver the best possible care for every patient. Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest-growing market for tech talent in the U.S. and home to the state capital and the University of Wisconsin. Madison is renowned for its natural beauty and has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third-best metro in the US for young professionals (Forbes Advisor). More than just important work Our uniquely themed campus is designed to enhance your productivity, whether you're in your office, a conference room, or relaxing by a fireplace. All meals are restaurant-quality but cost only a few dollars, prepared by a diverse culinary team. After five years, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended Beyoncé concerts in Ireland, built a library in Tanzania, and run marathons in Antarctica. We offer comprehensive benefits to support your health and happiness as you grow in your career. Your merit-based compensation will reflect your impact, with annual raises, bonuses, and stock grants, giving you a stake in Epic’s success. Healthcare is global, and we pride ourselves on integrating diverse ideas into our software. As an Equal Opportunity Employer, we value diversity, equity, and inclusion. Please see our full non-discrimination statement at

https://careers.epic.com/EEO . Bachelor's degree or higher in information technology, information systems, engineering, math, physics, or hard sciences (preferred) A record of academic and professional success Strong analytical and reasoning skills Knowledge of Windows servers or experience with desktop administration is a plus, but not necessary Willingness to travel occasionally to customer locations Eligible to work in the U.S. without visa sponsorship Relocation to Madison, WI area (reimbursed) COVID-19 vaccination Seniority level

Entry level Employment type

Full-time Job function

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