Rutgers University
Position Details
Position Information
Recruitment/Posting Title
Unit Computing Manager
Job Category Staff & Executive - Information Technology
Department SC&I - Dean's Office
Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a
top 100 best large employer
in America,
Rutgers' commitment to its employees
includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. The School of Communication and Information (SC&I) on the Rutgers-New Brunswick campus houses a dynamic community of scholars who conduct engaged research and teach in the areas of communication, information science, media studies, information technology, journalism, librarianship, organizational and health communication, public relations, and other professional practice areas. SC&I has about 2,500 enrolled students and teaches thousands of other Rutgers students in our five undergraduate programs, two master's degrees, interdisciplinary doctoral program, and non-degree continuing education programs. We value our culture of collegiality and work hard to support the success of our full- and part-time faculty, staff, and students. For more about the school and its activities, see:
http://comminfo.rutgers.edu .
Posting Summary Rutgers, The State University of New Jersey, is seeking a Unit Computing Manager for the School of Communication and Information - Dean's Office. Reporting to the Assistant Dean for Information Technology, the Unit Computing Manager oversees daily operations of the helpdesk and IT support operation serving over 200 full- and part-time faculty, 50 staff, and 2,500 students.
Among the key duties of this position are the following:
Recruits, manages and mentors about 10 helpdesk part-time staff; providing tier III technical support. Identifies technology needs for the SC&I community, and managing projects to deploy products and services including software solutions. Leads group and one-on-one training for IT and other staff, faculty, and other end users. Develops documentation and policies for technical systems and processes. Investigates emerging technology trends, guiding and influencing the direction of SC&I IT services, informing strategic planning. Budgets development; equipment acquisition, inventory and life cycle management of the IT equipment. Collaborates with the Rutgers IT community, vendors, and the SC&I user community.
FLSA Exempt
Grade 06
Salary Details
Minimum Salary 94047.000
Mid Range Salary 118967.000
Maximum Salary 143887.000
Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit:
http://uhr.rutgers.edu/benefits/benefits-overview .
Position Status Full Time
Working Hours (per week)
Standard Hours 37.50
Daily Work Shift Day
Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description Admin Assembly (MPSC)
Payroll Designation PeopleSoft
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications Minimum Education and Experience
A bachelor's degree in computer science or information technology or a related field is required, or an equivalent combination of education and experience. A minimum of three years of experience in user support is required, with two of the years in staff supervision and project management responsibilities.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
Must have experience administering heterogeneous computing environments ranging from servers to personal computers and proficiency with support techniques and tools. Must be able to handle multiple, shifting priorities and deadlines and demonstrate excellent oral and written communications skills.
Preferred Qualifications
Experience in a higher education computing environment. Experience with networks, LANs, and network software. Industrial certifications such as Microsoft, Apple, Cisco, and ITIL. Management education or training.
Equipment Utilized
Proficient on platforms including Windows, MacOS, iOS, and Linux Operating Systems. Must be proficient with hardware including servers, desktops, laptops, and tablets. Must be proficient with a full range of industry-standard software that supports higher education administration, instruction, and research.
Physical Demands and Work Environment
Must be able to lift computing equipment up to 50 lbs.
Special Conditions
Posting Details Posting Number 25ST1713
Posting Open Date 08/11/2025
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus College Ave (RU-New Brunswick)
City New Brunswick
State NJ
Location Details
Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Job Category Staff & Executive - Information Technology
Department SC&I - Dean's Office
Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a
top 100 best large employer
in America,
Rutgers' commitment to its employees
includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. The School of Communication and Information (SC&I) on the Rutgers-New Brunswick campus houses a dynamic community of scholars who conduct engaged research and teach in the areas of communication, information science, media studies, information technology, journalism, librarianship, organizational and health communication, public relations, and other professional practice areas. SC&I has about 2,500 enrolled students and teaches thousands of other Rutgers students in our five undergraduate programs, two master's degrees, interdisciplinary doctoral program, and non-degree continuing education programs. We value our culture of collegiality and work hard to support the success of our full- and part-time faculty, staff, and students. For more about the school and its activities, see:
http://comminfo.rutgers.edu .
Posting Summary Rutgers, The State University of New Jersey, is seeking a Unit Computing Manager for the School of Communication and Information - Dean's Office. Reporting to the Assistant Dean for Information Technology, the Unit Computing Manager oversees daily operations of the helpdesk and IT support operation serving over 200 full- and part-time faculty, 50 staff, and 2,500 students.
Among the key duties of this position are the following:
Recruits, manages and mentors about 10 helpdesk part-time staff; providing tier III technical support. Identifies technology needs for the SC&I community, and managing projects to deploy products and services including software solutions. Leads group and one-on-one training for IT and other staff, faculty, and other end users. Develops documentation and policies for technical systems and processes. Investigates emerging technology trends, guiding and influencing the direction of SC&I IT services, informing strategic planning. Budgets development; equipment acquisition, inventory and life cycle management of the IT equipment. Collaborates with the Rutgers IT community, vendors, and the SC&I user community.
FLSA Exempt
Grade 06
Salary Details
Minimum Salary 94047.000
Mid Range Salary 118967.000
Maximum Salary 143887.000
Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit:
http://uhr.rutgers.edu/benefits/benefits-overview .
Position Status Full Time
Working Hours (per week)
Standard Hours 37.50
Daily Work Shift Day
Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description Admin Assembly (MPSC)
Payroll Designation PeopleSoft
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications Minimum Education and Experience
A bachelor's degree in computer science or information technology or a related field is required, or an equivalent combination of education and experience. A minimum of three years of experience in user support is required, with two of the years in staff supervision and project management responsibilities.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
Must have experience administering heterogeneous computing environments ranging from servers to personal computers and proficiency with support techniques and tools. Must be able to handle multiple, shifting priorities and deadlines and demonstrate excellent oral and written communications skills.
Preferred Qualifications
Experience in a higher education computing environment. Experience with networks, LANs, and network software. Industrial certifications such as Microsoft, Apple, Cisco, and ITIL. Management education or training.
Equipment Utilized
Proficient on platforms including Windows, MacOS, iOS, and Linux Operating Systems. Must be proficient with hardware including servers, desktops, laptops, and tablets. Must be proficient with a full range of industry-standard software that supports higher education administration, instruction, and research.
Physical Demands and Work Environment
Must be able to lift computing equipment up to 50 lbs.
Special Conditions
Posting Details Posting Number 25ST1713
Posting Open Date 08/11/2025
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus College Ave (RU-New Brunswick)
City New Brunswick
State NJ
Location Details
Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement