Biamp Systems
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Applications Engineer
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Biamp 1 day ago Be among the first 25 applicants Join to apply for the
Applications Engineer
role at
Biamp Get AI-powered advice on this job and more exclusive features. Please note that we are
not
currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited. We value integrity and clear communication with our partners, and appreciate your understanding in this matter.
The Role, At a Glance
Biamps Applications Engineers primarily provide expert-level technical, troubleshooting and product support on complex issues to customers, consultants, sales representatives and peers via phone, email, and chat. The Applications Engineer also is responsible for assisting with periodic in-house and on-site training events, New Product development teams, tradeshow equipment staging and occasional on-site support as needed.
How You'll Contribute
Troubleshoot escalated product and design difficulties via phone, email, and chat with customers Provide advanced technical support to customers with complex projects or complex deployment issues, primarily through remote support, with occasional on-site support as required Research, document, and function as a Subject Matter Expert on specified applications Represent the department and participate in New Product design teams Perform functional and system testing of product features and functions Coordinate data across teams to create coherent product and communication with customers Manage case information and durations in our case tracking system Function as a mentor, leader, and pillar for the department, assisting other Applications Engineers and Technical Support Specialists with resolving difficult customer issues Assist with the organization and delivery of factory training courses and webinars
You'll Also Support With
Writing technical documents and product documentation Occasionally attending trade shows Travelling to provide system commissioning or site survey assistance as needed Other duties as assigned by your supervisor
A Successful Candidate Should Have
Minimum 4 years experience in the commercial AV industry High proficiency with networking concepts, particularly with time-sensitive networking protocols (including Dante and AVB) High proficiency with drawing programs (such as Visio or AutoCAD) Familiarity working with UC software and hardware systems (such as MTR and Zoom) Proficiency with VoIP services Bachelors Degree or equivalent Certified Technical Specialist (CTS) certification or approved AV industry certification or other approved AV industry certification Deep familiarity with industry standard DSP, Amplifier and Loudspeaker products, and demonstrated ability to independently resolve support issues Strong presentation, organization, problem solving and communication skills Proficient in Microsoft Office applications (Outlook, Word, Excel, and SharePoint) Possession of excellent verbal and written skills in English Demonstration of excellent organizational and interpersonal skills Capability to collaborate effectively with people of diverse backgrounds and diffuse challenging situations using acceptable and appropriate methods Ability to multi-task and be flexible in a dynamic work environment while maintaining strong attention to detail Ability to work independently and in a team environment Ability to travel up to 25%
Work Environment
Stand or sit for extended periods Office Environment
What We Offer
Medical, Dental, and Vision 3 weeks annual PTO and 9 paid holidays 401(k) + matching Employer-paid base life insurance, short, and long-term disability Health savings accounts (with Biamp contribution) and flexible spending accounts Tuition reimbursement Charitable donation matching Discretionary company achievement bonus Referral bonuses
Who is Biamp?
We make the worlds most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.
As We Grow To Meet Our Customers Needs And Evolve To Address The Challenges Of Tomorrow, One Guiding Principle Remains The Same
Biamp connects people through extraordinary audiovisual experiences
About Our Company
At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they dont succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Biamp by 2x Get notified about new Application Engineer jobs in
Beaverton, OR . Beaverton, OR $90,000.00-$180,000.00 3 weeks ago Portland, OR $90,000.00-$110,000.00 3 days ago Portland, OR $80,000.00-$110,000.00 1 month ago Portland, OR $85,000.00-$100,000.00 2 days ago Hillsboro, OR $100,150.00-$750,003.00 5 days ago Hillsboro, OR $100,000.00-$150,000.00 2 weeks ago PRODUCT DEVELOPMENT ENGINEER (Gray Court, SC)
Portland, OR $138,000.00-$155,000.00 4 months ago Portland, Oregon Metropolitan Area $85,000.00-$125,000.00 3 weeks ago Hillsboro, OR $65,000.00-$75,000.00 11 months ago Principal, Controls Engineer, Advanced Product Ventures
Portland, Oregon Metropolitan Area 4 months ago Portland, OR $177,000.00-$211,000.00 1 day ago Physical Verification Application Engineer
Hillsboro, OR $100,150.00-$750,003.00 1 week ago Hillsboro, OR $100,150.00-$750,003.00 1 week ago Hillsboro, OR $97,600.00-$165,900.00 3 days ago Sales Engineer/Field Applications Engineer
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Applications Engineer
role at
Biamp 1 day ago Be among the first 25 applicants Join to apply for the
Applications Engineer
role at
Biamp Get AI-powered advice on this job and more exclusive features. Please note that we are
not
currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited. We value integrity and clear communication with our partners, and appreciate your understanding in this matter.
The Role, At a Glance
Biamps Applications Engineers primarily provide expert-level technical, troubleshooting and product support on complex issues to customers, consultants, sales representatives and peers via phone, email, and chat. The Applications Engineer also is responsible for assisting with periodic in-house and on-site training events, New Product development teams, tradeshow equipment staging and occasional on-site support as needed.
How You'll Contribute
Troubleshoot escalated product and design difficulties via phone, email, and chat with customers Provide advanced technical support to customers with complex projects or complex deployment issues, primarily through remote support, with occasional on-site support as required Research, document, and function as a Subject Matter Expert on specified applications Represent the department and participate in New Product design teams Perform functional and system testing of product features and functions Coordinate data across teams to create coherent product and communication with customers Manage case information and durations in our case tracking system Function as a mentor, leader, and pillar for the department, assisting other Applications Engineers and Technical Support Specialists with resolving difficult customer issues Assist with the organization and delivery of factory training courses and webinars
You'll Also Support With
Writing technical documents and product documentation Occasionally attending trade shows Travelling to provide system commissioning or site survey assistance as needed Other duties as assigned by your supervisor
A Successful Candidate Should Have
Minimum 4 years experience in the commercial AV industry High proficiency with networking concepts, particularly with time-sensitive networking protocols (including Dante and AVB) High proficiency with drawing programs (such as Visio or AutoCAD) Familiarity working with UC software and hardware systems (such as MTR and Zoom) Proficiency with VoIP services Bachelors Degree or equivalent Certified Technical Specialist (CTS) certification or approved AV industry certification or other approved AV industry certification Deep familiarity with industry standard DSP, Amplifier and Loudspeaker products, and demonstrated ability to independently resolve support issues Strong presentation, organization, problem solving and communication skills Proficient in Microsoft Office applications (Outlook, Word, Excel, and SharePoint) Possession of excellent verbal and written skills in English Demonstration of excellent organizational and interpersonal skills Capability to collaborate effectively with people of diverse backgrounds and diffuse challenging situations using acceptable and appropriate methods Ability to multi-task and be flexible in a dynamic work environment while maintaining strong attention to detail Ability to work independently and in a team environment Ability to travel up to 25%
Work Environment
Stand or sit for extended periods Office Environment
What We Offer
Medical, Dental, and Vision 3 weeks annual PTO and 9 paid holidays 401(k) + matching Employer-paid base life insurance, short, and long-term disability Health savings accounts (with Biamp contribution) and flexible spending accounts Tuition reimbursement Charitable donation matching Discretionary company achievement bonus Referral bonuses
Who is Biamp?
We make the worlds most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.
As We Grow To Meet Our Customers Needs And Evolve To Address The Challenges Of Tomorrow, One Guiding Principle Remains The Same
Biamp connects people through extraordinary audiovisual experiences
About Our Company
At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they dont succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Biamp by 2x Get notified about new Application Engineer jobs in
Beaverton, OR . Beaverton, OR $90,000.00-$180,000.00 3 weeks ago Portland, OR $90,000.00-$110,000.00 3 days ago Portland, OR $80,000.00-$110,000.00 1 month ago Portland, OR $85,000.00-$100,000.00 2 days ago Hillsboro, OR $100,150.00-$750,003.00 5 days ago Hillsboro, OR $100,000.00-$150,000.00 2 weeks ago PRODUCT DEVELOPMENT ENGINEER (Gray Court, SC)
Portland, OR $138,000.00-$155,000.00 4 months ago Portland, Oregon Metropolitan Area $85,000.00-$125,000.00 3 weeks ago Hillsboro, OR $65,000.00-$75,000.00 11 months ago Principal, Controls Engineer, Advanced Product Ventures
Portland, Oregon Metropolitan Area 4 months ago Portland, OR $177,000.00-$211,000.00 1 day ago Physical Verification Application Engineer
Hillsboro, OR $100,150.00-$750,003.00 1 week ago Hillsboro, OR $100,150.00-$750,003.00 1 week ago Hillsboro, OR $97,600.00-$165,900.00 3 days ago Sales Engineer/Field Applications Engineer
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr