Primary Skills: ServiceNow (Expert), ITIL (Advanced), CSDM Framework (Advanced), Data Normalization (Proficient), Discovery Troubleshooting (Expert)nContract Type: W2 OnlynDuration: 7 MonthsnLocation: #LI-RemotenPay Range: $50 - $55 per hourn#LPnJob Summary:nWe are seeking a Senior CMDB Engineer with a strong background in IT service management and extensive experience with ServiceNow CMDB and Discovery. The successful candidate will be responsible for managing and enhancing the CMDB to ensure accuracy, completeness, and adherence to ITIL and CSDM standards. This role involves close collaboration with various IT teams to optimize CMDB health and integrity.nKey Responsibilities:nnManage and enhance the ServiceNow CMDB in compliance with ITIL standards and the CSDM framework.nConfigure ServiceNow Patterns for improved data ingestion and normalization.nTroubleshoot ServiceNow Discovery issues and maintain Discovery and MID server health.nIntegrate CMDB with third-party technologies and ensure accurate CI identification and relationships.nMonitor CMDB health, conduct audits, and support compliance and risk management initiatives.nnMust-Have Skills:nnProficiency in ServiceNow CMDB and Discovery management.nFamiliarity with ITIL standards and the CSDM framework.nStrong analytical skills for CMDB data quality and troubleshooting.nnDomain Experience:nnPrior experience in enterprise IT environments required.nnCertification:nnServiceNow Certified System Administrator (CSA) certification is necessary.nnABOUT AKRAYAnAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!nIndustry Leaders in IT StaffingnAs staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!nJoin Akraya Today!nLet us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
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