Jobright.ai
Senior Manager, Data Management & Analytics
Jobright.ai, Palo Alto, California, United States, 94306
Senior Manager, Data Management & Analytics
Join to apply for the
Senior Manager, Data Management & Analytics
role at
Jobright.ai Senior Manager, Data Management & Analytics
1 day ago Be among the first 25 applicants Join to apply for the
Senior Manager, Data Management & Analytics
role at
Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Talkdesk is a cloud contact center leader focused on redefining customer experiences. They are seeking a Data Management & Analytics Manager to build infrastructure, processes, and data tools for scaling the business, while leading the Data Analytics operations team and collaborating with various departments to provide data-driven insights. Responsibilities: • Primarily responsible for the efforts to analyze, clean, interpret, display, and organize data for internal business consumption. • Lead the Data Analytics operations team, responsible for the design, implementation, maintenance, and support of data warehouse systems and projects. • Build and support both historical and predictive data models that will be used across the organization • Hands-on experience in development of data warehouse strategy, architecture and standards that meet business needs and in charge of collecting, analyzing and providing business data models and metrics. • Work with enterprise-wide business and IT senior management to understand and prioritize data governance and analytics requirements. • Technical expertise to collect and store data from different systems and ensure the quality and accuracy of the data, business process, design, and present it in ways to help people, businesses, and organizations make better decisions. • Collaborate with data stewards, programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies. • Technical proficiency in database design development, data models, techniques for data mining, and segmentation. • Work with key stakeholders within the organization to develop requirements and implement solutions, including getting data loaded into the warehouse, developing data models, and developing dashboards. • Establish best practices and define standards for data management, ETL process, data integration, data warehousing, business intelligence, analytics and data governance. • Drive initiatives for data accuracy, reliability, usability, accessibility, and efficiency for BI and analytics applications. • Monitor the health and enable business users and departmental analysts to access data while ensuring the security of the data warehouse environment. Qualifications: Required: • Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Mathematics or related field • A minimum of 10 years of Data Warehousing, Management and Analytics experience • Mastery of SQL, stored procedures, tables, views, database administration • Experience with ETL tools like Fivetran, Boomi, Airflow, DBT, etc. • Experience with BI data visualization tools like Looker, Domo, Tableau is required • Experience with cloud data warehouse solutions like Hadoop, Snowflake, Trino, Iceberg, Redshift, BigQuery is a must • Experience building predictive analytical models using statistical packages and techniques • Experience monitoring data warehouse processes and troubleshooting issues • Experience in Master Data Management, Data Stewardship, or Data Governance • Excellent written and oral communication skills • Experience presenting to business and technical audiences with brevity and clarity • Ability to balance strength & diplomacy in driving results • Strong influencing / negotiating skills • Familiarity with SOAP/REST APIs, flat files (JSON, XML, CSV, Parquet, etc.) and transforming data for ingestion into the data warehouse • Familiarity with CRM and ERP applications and their underlying data structures including Salesforce, NetSuite, Zuora, and Workday • Ability to translate between technical language and business language; will serve as an interface between the business and the data we provide • Ability to prioritize incoming requests and set expectations with stakeholders • A self-motivated individual and able to manage one’s own work to get projects over the finish line • Project Management experience with agile project management methodologies • Have experience working in an agile development environment Company: Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage. Founded in 2011, the company is headquartered in San Francisco, California, USA, with a team of 1001-5000 employees. The company is currently Late Stage. Talkdesk has a track record of offering H1B sponsorships. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Manager Data Management” roles.
Program Manager, Data Center Portfolio Management and Performance
Sunnyvale, CA $147,000.00-$216,000.00 2 weeks ago San Francisco Bay Area $125,000.00-$165,000.00 2 weeks ago Senior Manager of Measurement & Reporting Excellence
Pleasanton, CA $102,700.00-$143,800.00 2 weeks ago Sunnyvale, CA $117,000.00-$234,000.00 5 days ago Regional Program Manager, Data Center, Front-End-Planning
Sunnyvale, CA $156,000.00-$229,000.00 2 weeks ago Sunnyvale, CA $117,000.00-$234,000.00 5 days ago Engineering Manager - Online Data Stores (Caching)
Foster City, CA $124,600.00-$180,650.00 4 days ago Analytics Manager, Meta Business Services
(USA) Manager, Business Analysis And Insights
Sunnyvale, CA $91,000.00-$169,000.00 5 days ago Sunnyvale, CA $104,000.00-$202,000.00 1 week ago Campbell, CA $87,500.00-$150,000.00 3 weeks ago San Francisco Bay Area $140,000.00-$194,000.00 1 month ago Fremont, CA $142,000.00-$205,000.00 6 days ago San Francisco Bay Area $165,000.00-$190,000.00 2 weeks ago Sunnyvale, CA $147,000.00-$213,000.00 1 week ago Senior Manager, Business Intelligence and Data Engineering
Senior Engineering Manager - Data Platform
San Mateo, CA $204,000.00-$255,000.00 1 week ago Mountain View, CA $281,000.00-$356,000.00 2 weeks ago Mountain View, CA $181,990.00-$292,670.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Senior Manager, Data Management & Analytics
role at
Jobright.ai Senior Manager, Data Management & Analytics
1 day ago Be among the first 25 applicants Join to apply for the
Senior Manager, Data Management & Analytics
role at
Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Talkdesk is a cloud contact center leader focused on redefining customer experiences. They are seeking a Data Management & Analytics Manager to build infrastructure, processes, and data tools for scaling the business, while leading the Data Analytics operations team and collaborating with various departments to provide data-driven insights. Responsibilities: • Primarily responsible for the efforts to analyze, clean, interpret, display, and organize data for internal business consumption. • Lead the Data Analytics operations team, responsible for the design, implementation, maintenance, and support of data warehouse systems and projects. • Build and support both historical and predictive data models that will be used across the organization • Hands-on experience in development of data warehouse strategy, architecture and standards that meet business needs and in charge of collecting, analyzing and providing business data models and metrics. • Work with enterprise-wide business and IT senior management to understand and prioritize data governance and analytics requirements. • Technical expertise to collect and store data from different systems and ensure the quality and accuracy of the data, business process, design, and present it in ways to help people, businesses, and organizations make better decisions. • Collaborate with data stewards, programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies. • Technical proficiency in database design development, data models, techniques for data mining, and segmentation. • Work with key stakeholders within the organization to develop requirements and implement solutions, including getting data loaded into the warehouse, developing data models, and developing dashboards. • Establish best practices and define standards for data management, ETL process, data integration, data warehousing, business intelligence, analytics and data governance. • Drive initiatives for data accuracy, reliability, usability, accessibility, and efficiency for BI and analytics applications. • Monitor the health and enable business users and departmental analysts to access data while ensuring the security of the data warehouse environment. Qualifications: Required: • Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Mathematics or related field • A minimum of 10 years of Data Warehousing, Management and Analytics experience • Mastery of SQL, stored procedures, tables, views, database administration • Experience with ETL tools like Fivetran, Boomi, Airflow, DBT, etc. • Experience with BI data visualization tools like Looker, Domo, Tableau is required • Experience with cloud data warehouse solutions like Hadoop, Snowflake, Trino, Iceberg, Redshift, BigQuery is a must • Experience building predictive analytical models using statistical packages and techniques • Experience monitoring data warehouse processes and troubleshooting issues • Experience in Master Data Management, Data Stewardship, or Data Governance • Excellent written and oral communication skills • Experience presenting to business and technical audiences with brevity and clarity • Ability to balance strength & diplomacy in driving results • Strong influencing / negotiating skills • Familiarity with SOAP/REST APIs, flat files (JSON, XML, CSV, Parquet, etc.) and transforming data for ingestion into the data warehouse • Familiarity with CRM and ERP applications and their underlying data structures including Salesforce, NetSuite, Zuora, and Workday • Ability to translate between technical language and business language; will serve as an interface between the business and the data we provide • Ability to prioritize incoming requests and set expectations with stakeholders • A self-motivated individual and able to manage one’s own work to get projects over the finish line • Project Management experience with agile project management methodologies • Have experience working in an agile development environment Company: Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage. Founded in 2011, the company is headquartered in San Francisco, California, USA, with a team of 1001-5000 employees. The company is currently Late Stage. Talkdesk has a track record of offering H1B sponsorships. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Manager Data Management” roles.
Program Manager, Data Center Portfolio Management and Performance
Sunnyvale, CA $147,000.00-$216,000.00 2 weeks ago San Francisco Bay Area $125,000.00-$165,000.00 2 weeks ago Senior Manager of Measurement & Reporting Excellence
Pleasanton, CA $102,700.00-$143,800.00 2 weeks ago Sunnyvale, CA $117,000.00-$234,000.00 5 days ago Regional Program Manager, Data Center, Front-End-Planning
Sunnyvale, CA $156,000.00-$229,000.00 2 weeks ago Sunnyvale, CA $117,000.00-$234,000.00 5 days ago Engineering Manager - Online Data Stores (Caching)
Foster City, CA $124,600.00-$180,650.00 4 days ago Analytics Manager, Meta Business Services
(USA) Manager, Business Analysis And Insights
Sunnyvale, CA $91,000.00-$169,000.00 5 days ago Sunnyvale, CA $104,000.00-$202,000.00 1 week ago Campbell, CA $87,500.00-$150,000.00 3 weeks ago San Francisco Bay Area $140,000.00-$194,000.00 1 month ago Fremont, CA $142,000.00-$205,000.00 6 days ago San Francisco Bay Area $165,000.00-$190,000.00 2 weeks ago Sunnyvale, CA $147,000.00-$213,000.00 1 week ago Senior Manager, Business Intelligence and Data Engineering
Senior Engineering Manager - Data Platform
San Mateo, CA $204,000.00-$255,000.00 1 week ago Mountain View, CA $281,000.00-$356,000.00 2 weeks ago Mountain View, CA $181,990.00-$292,670.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr