Jobright.ai
Senior Community Program Manager, AWS Support
Jobright.ai, Dallas, Texas, United States, 75215
Senior Community Program Manager, AWS Support
Join to apply for the
Senior Community Program Manager, AWS Support
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Jobright.ai Senior Community Program Manager, AWS Support
1 day ago Be among the first 25 applicants Join to apply for the
Senior Community Program Manager, AWS Support
role at
Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Amazon Web Services (AWS) is a leading cloud platform that offers a collaborative environment for customers to learn and share knowledge. The Community Program Manager will lead the re:Post community, driving engagement and knowledge sharing among AWS customers while implementing strategies to enhance the community experience. Responsibilities: • Develop and execute innovative strategies to boost community engagement and high-quality content contributions. • Strengthen the connections between community members and AWS experts, facilitating knowledge exchange and fostering a culture of collaborative problem-solving. • Leverage the power of generative AI to enhance the community's collective intelligence, empowering members to solve complex challenges more effectively. • Create and implement programs that celebrate our most valuable contributors, inspiring continued participation and excellence. • Analyze community trends and feedback to enhance the re:Post experience and align it with evolving customer needs. • Work with various teams to ensure community insights inform product development and support strategies. Qualifications: Required: • 5+ years of program or project management experience • Experience using data and metrics to determine and drive improvements • Experience owning program strategy, end to end delivery, and communicating results to senior leadership • 5+ years of experience in community management, preferably in the tech sector • Proven track record of developing and implementing successful community engagement strategies • Excellent communication skills, able to engage effectively with both technical and non-technical audiences Preferred: • 2+ years of driving process improvements experience • Experience in working with developer or IT professional communities • Demonstrated success in implementing gamification or incentive programs in online communities • Experience with techniques for motivating and rewarding online community participation • Proficiency in using community management tools and systems Company: Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. Founded in 2002, the company is headquartered in Seattle, Washington, USA, with a team of 10001+ employees. The company is currently Late Stage. Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Community Program Manager” roles.
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#J-18808-Ljbffr
Join to apply for the
Senior Community Program Manager, AWS Support
role at
Jobright.ai Senior Community Program Manager, AWS Support
1 day ago Be among the first 25 applicants Join to apply for the
Senior Community Program Manager, AWS Support
role at
Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Amazon Web Services (AWS) is a leading cloud platform that offers a collaborative environment for customers to learn and share knowledge. The Community Program Manager will lead the re:Post community, driving engagement and knowledge sharing among AWS customers while implementing strategies to enhance the community experience. Responsibilities: • Develop and execute innovative strategies to boost community engagement and high-quality content contributions. • Strengthen the connections between community members and AWS experts, facilitating knowledge exchange and fostering a culture of collaborative problem-solving. • Leverage the power of generative AI to enhance the community's collective intelligence, empowering members to solve complex challenges more effectively. • Create and implement programs that celebrate our most valuable contributors, inspiring continued participation and excellence. • Analyze community trends and feedback to enhance the re:Post experience and align it with evolving customer needs. • Work with various teams to ensure community insights inform product development and support strategies. Qualifications: Required: • 5+ years of program or project management experience • Experience using data and metrics to determine and drive improvements • Experience owning program strategy, end to end delivery, and communicating results to senior leadership • 5+ years of experience in community management, preferably in the tech sector • Proven track record of developing and implementing successful community engagement strategies • Excellent communication skills, able to engage effectively with both technical and non-technical audiences Preferred: • 2+ years of driving process improvements experience • Experience in working with developer or IT professional communities • Demonstrated success in implementing gamification or incentive programs in online communities • Experience with techniques for motivating and rewarding online community participation • Proficiency in using community management tools and systems Company: Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. Founded in 2002, the company is headquartered in Seattle, Washington, USA, with a team of 10001+ employees. The company is currently Late Stage. Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Community Program Manager” roles.
Dallas, TX $125,500.00-$150,500.00 3 days ago Senior Program Manager, Supply Expansion Planning
Addison, TX $221,000.00-$311,000.00 3 days ago Senior Manager, Quality Center of Excellence - PMO
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Sr. Manager, Applications Development, Digital Marketing
Euless, TX $59,000.00-$69,000.00 1 week ago Irving, TX $7,500.00-$9,166.66 10 months ago Irving, TX $7,500.00-$9,166.66 10 months ago Irving, TX $7,500.00-$9,166.66 10 months ago Irving, TX $7,500.00-$9,166.66 10 months ago Irving, TX $7,500.00-$9,166.66 10 months ago Dallas, TX $45,000.00-$71,550.00 3 months ago Dallas, TX $45,000.00-$71,550.00 3 days ago Forney, TX $59,000.00-$69,000.00 1 week ago Carrollton, TX $59,000.00-$69,000.00 1 day ago Registered Nurse Care Manager-Health Plan Admin
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Irving, TX $100,000.00-$130,000.00 2 weeks ago Workforce & Community Engagement Manager
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Irving, TX $106,000.00-$145,000.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr