Sooper Credit Union
Member Solutions Representative III
Sooper Credit Union, Arvada, Colorado, United States, 80004
Job Type
Full-time
Description
This position preserves the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. The collector is responsible for initiating collection efforts on every delinquent loan. The collector ensures each contact is conducted in a professional, ethical, and responsible manner. The collector promotes the credit union philosophy and strives to maintain positive member relations. Must possess SCU product knowledge, service skills and a professional demeanor. Support SCU's sales and service standards and efforts. Must be able to work independently and as a team member.
Why Climb Credit Union
As not-for-profits and member-owned financial cooperatives, credit unions are incredibly unique institutions. Earnings are returned to members in the form of better rates, lower fees and great services. Be a part of a movement that pays it forward! Climb Credit Union was founded in 1951. We're a stable, successful and growing financial institution, which is why we need you. A suite of outstanding benefits is available to employees who work 20 or more hours a week. In addition to healthcare, dental and life insurance, 401(k), personal time off, we offer employee discounts on loans and other perks as well. Learn a ton with our on-the-job training programs and set yourself up for career and personal financial success. Climb Credit Union has been recognized as a top place to work by The Denver Post in 2024. This award recognizes our positive work environment and goal of fostering employee satisfaction, and it's truly a testament to our efforts. PERKS OF CLIMB CREDIT UNION
401K Employer match 100% Match on first 3% and 50% on next 2.5% Medical, Dental, Vision Insurance PTO (Paid Time Off) 2 additional personal days (Floating) VTO (Volunteer Time Off) 16 hours 11 Paid Holidays Employee Assistance plan focuses on wellness, mental health - 8 free sessions offered Tuition Reimbursement Employee loan rate reduction Discounts on Climb Credit Union loans and services Financial Investment/Counseling Employee events throughout the year Check out this video to learn what drives us at Climb and how we make a difference every day: https://www.youtube.com/watch?v=XPGES8a9OSs
https://youtu.be/FeEw2UqGudo (Spanish)
Requirements
WHAT WILL YOU BE DOING?
Contacts delinquent accounts by phone and mail; takes appropriate action to bring current. Analyzes the financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful. Monitors loans to ensure bankrupt members have adequate insurance coverage to protect collateral and the Credit Union's interests. Directs and assists legal counsel in bankruptcy court proceedings. Appears in bankruptcy court actions as needed. Monitors all attorney and bankruptcy accounts to ensure documents and legal proceedings are filed and followed up by legal counsel in a timely manner. Performs Skip Tracing Directs legal counsel in all court complaints and post judgment actions including garnishments, supplemental orders, and execution. Directs and assists with all repossession activity including locating borrower and collateral, handling in process repossessions and disposition of collateral after possession. Assists with foreclosure processing involving real property. Works with legal counsel to coordinate trustee sales, evictions, and title transfers to the Credit Union. Maintains accurate files and reports on all collection activity. Assists and informs management of trends in loan underwriting contributing to delinquent/charged-off loans. Accurately and timely complete various monthly management reports Analyzes anticipated losses on delinquent accounts. Makes charge-off recommendations. Cross sells SCU products and services that would improve the member's slow payment activity and/or overdrawn account. Qualifications:
Three to five years of similar or related experience in Collections. A high school education or GED. Previous experience with financial institutions.
This is a full-time, non-exempt hybrid position with a starting annual pay of $26.00 hourly, depending on experience, education, and qualifications. If you think you are the superhero to bring unforgettable experiences to our members and help grow a thriving organization, please apply. We appreciate your interest in employment and look forward to meeting you!
Salary Description
26.00 hourly
Full-time
Description
This position preserves the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. The collector is responsible for initiating collection efforts on every delinquent loan. The collector ensures each contact is conducted in a professional, ethical, and responsible manner. The collector promotes the credit union philosophy and strives to maintain positive member relations. Must possess SCU product knowledge, service skills and a professional demeanor. Support SCU's sales and service standards and efforts. Must be able to work independently and as a team member.
Why Climb Credit Union
As not-for-profits and member-owned financial cooperatives, credit unions are incredibly unique institutions. Earnings are returned to members in the form of better rates, lower fees and great services. Be a part of a movement that pays it forward! Climb Credit Union was founded in 1951. We're a stable, successful and growing financial institution, which is why we need you. A suite of outstanding benefits is available to employees who work 20 or more hours a week. In addition to healthcare, dental and life insurance, 401(k), personal time off, we offer employee discounts on loans and other perks as well. Learn a ton with our on-the-job training programs and set yourself up for career and personal financial success. Climb Credit Union has been recognized as a top place to work by The Denver Post in 2024. This award recognizes our positive work environment and goal of fostering employee satisfaction, and it's truly a testament to our efforts. PERKS OF CLIMB CREDIT UNION
401K Employer match 100% Match on first 3% and 50% on next 2.5% Medical, Dental, Vision Insurance PTO (Paid Time Off) 2 additional personal days (Floating) VTO (Volunteer Time Off) 16 hours 11 Paid Holidays Employee Assistance plan focuses on wellness, mental health - 8 free sessions offered Tuition Reimbursement Employee loan rate reduction Discounts on Climb Credit Union loans and services Financial Investment/Counseling Employee events throughout the year Check out this video to learn what drives us at Climb and how we make a difference every day: https://www.youtube.com/watch?v=XPGES8a9OSs
https://youtu.be/FeEw2UqGudo (Spanish)
Requirements
WHAT WILL YOU BE DOING?
Contacts delinquent accounts by phone and mail; takes appropriate action to bring current. Analyzes the financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful. Monitors loans to ensure bankrupt members have adequate insurance coverage to protect collateral and the Credit Union's interests. Directs and assists legal counsel in bankruptcy court proceedings. Appears in bankruptcy court actions as needed. Monitors all attorney and bankruptcy accounts to ensure documents and legal proceedings are filed and followed up by legal counsel in a timely manner. Performs Skip Tracing Directs legal counsel in all court complaints and post judgment actions including garnishments, supplemental orders, and execution. Directs and assists with all repossession activity including locating borrower and collateral, handling in process repossessions and disposition of collateral after possession. Assists with foreclosure processing involving real property. Works with legal counsel to coordinate trustee sales, evictions, and title transfers to the Credit Union. Maintains accurate files and reports on all collection activity. Assists and informs management of trends in loan underwriting contributing to delinquent/charged-off loans. Accurately and timely complete various monthly management reports Analyzes anticipated losses on delinquent accounts. Makes charge-off recommendations. Cross sells SCU products and services that would improve the member's slow payment activity and/or overdrawn account. Qualifications:
Three to five years of similar or related experience in Collections. A high school education or GED. Previous experience with financial institutions.
This is a full-time, non-exempt hybrid position with a starting annual pay of $26.00 hourly, depending on experience, education, and qualifications. If you think you are the superhero to bring unforgettable experiences to our members and help grow a thriving organization, please apply. We appreciate your interest in employment and look forward to meeting you!
Salary Description
26.00 hourly