ServiceNow Business Analyst

About the Gig As a ServiceNow Business Analyst, youll bridge the gap between business needs and technology solutions. You will analyze processes, identify areas for improvement, and ensure business requirements are translated into effective ServiceNow solutions. Your work will have a direct impact on the efficiency and success of our organization. What Youll Do Collaborate with users and developers to design and implement ServiceNow solutions Identify and drive process improvements Ensure clear documentation of business needs Test new solutions and support smooth integration into daily operations Provide training and support to end-users Ideal Candidate Bachelors degree and 5+ years in IT 2+ years with agile teams Experience writing user stories and working with ServiceNow Strong analytical, problem-solving, and communication skills Knowledge of ITIL, Microsoft Office, and tools like xMatters, Dynatrace, and Splunk Why Youll Love It See your work make a real impact Collaborate with smart, motivated teams Expand your skills at the intersection of business and technology Work in a supportive, innovative culture

#J-18808-Ljbffr