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Foothills Meats

Host/Maitre D

Foothills Meats, Black Mountain, North Carolina, United States, 28711

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Job Title: Lead Host / Maître d’ – Hell or High Water Restaurant

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

Overview:

Hell or High Water is seeking a poised and polished Lead Host / Maître d’ to serve as the first and lasting impression of our upscale dining experience. This leadership role goes beyond standard hosting—coordinating the front door with precision, managing the guest list with intention, and setting the tone for excellence in hospitality.

Responsibilities:

Guest Experience & Presence

• Greet every guest with professionalism, warmth, and genuine hospitality

• Manage all reservations, walk-ins, and special requests using the reservation system

• Maintain awareness of guest preferences, pacing, and VIP experiences

• Handle guest concerns quickly and gracefully, ensuring satisfaction

Seating & Flow Management

• Oversee table assignments and dining room pacing to maximize flow and guest experience

• Communicate timing and table readiness with FOH and BOH teams

• Anticipate service needs and adjust the seating strategy in real time

Leadership & Coordination

• Train, schedule, and guide the host team to meet service standards

• Lead pre-shift discussions related to guest expectations and service strategy

• Maintain the cleanliness, presentation, and readiness of the host area

Operations & Standards

• Collaborate with management to resolve service issues during shifts

• Ensure accurate recordkeeping for reservations and waitlists

• Support opening and closing duties for the front-of-house team

Qualifications:

• 1+ years of host or maître d’ experience, ideally in upscale or fine dining

• Confident communicator with polished interpersonal skills

• Proven team leadership and coordination abilities

• Familiarity with reservation and POS systems (experience with Toast preferred)

• Ability to multitask with grace under pressure

Compensation & Benefits:

• Hourly pay: $17–$23 based on experience

• Tip share eligibility based on role and shift responsibilities

• Complimentary or discounted meals during shifts

• Flexible scheduling with emphasis on work-life balance

• Opportunities for growth in hospitality leadership

Join us at Hell or High Water to elevate the art of hosting and deliver unforgettable guest experiences. Apply now to bring a refined touch to the front of house.

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Expected hours: 25 – 40 per week

Benefits: * Employee discount * Flexible schedule Shift: * Day shift * Evening shift

Work Location: In person