US Tech Solutions
Role Summary The RIM Analyst will support the AutoPart Retail Inventory Management Program by assisting the AutoPart Coordinator with rollout of pilot dealers, testing of AutoPart enhancements, full program rollout, as well as the daily management of dealer calls/emails. Duties & Responsibilities - Retail Inventory Management (RIM) Analyst Objectives•Act as a business contact in support of dealers for RIM implementation & daily support.•Serve as first point of contact/escalation for dealers, depots and field personnel to address and resolve issues as it relates to AutoPart Retail Inventory Management orders/returns•Maintain and distribute reports to inform key stakeholders of dealer/system performance to established KPIs.•Perform complex analysis; incorporate both conceptual and actual data to functional application.•Monitor and adjust the parameters for dealer stocking assortment.•Monitor dealer data transfer flow, root cause and resolve data integrity or transmissions errors with dealer/DMS provider.•Support the managing of dealer auto stock inventory and relaying performance metrics to dealers/field on a regular cadence.•Formulate presentations and provide updates about RIM program•Assist with change management activities, anticipating dealer/customer needs and organizational impactsEducation and Skills Requirements•Analytical and conceptual thinking - using logic and reason, creative and strategic•Communication skills - interpersonal, presentation and written•Integration - joining people, processes, and systems•Computer savvy - skilled in the use of Microsoft Office with analytical reporting using excel•Data analytics - extract insight from data•Problem solving and the ability to troubleshoot•High School Diploma or Equivalent