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Knowledge Services Position Title:
**NOTICE- Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT be allowed to be resubmitted to future re-postings of the position. False or inaccurate submissions will be reported.
WISCONSIN ONLY POSTING:
POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING
TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE START
DATE). Candidates that are NOT located IN WISCONSIN or willing TO RELOCATE will NOT be considered and should not be submitted.
Top 3-4 desired skills required for the position:
•
•
Experience working with a business customer to document requirements, analysis and design deliverables
Use of Changeman, CNTL-M, Tivoli, or similar tracking mechanism in performing project management
Experience completing Unit/Development Testing, Systems Testing, and Supporting User Acceptance Testing
• Excellent oral and written communication skills
Will this position have access to FTI (Federal Tax Information)? Yes
On Call hours required? Yes
Will the position require any weekend coverage? (IE: weekend maintenance) Yes
Is this position Remote, Hybrid**, or In Person? Hybrid
**For Hybrid, please provide breakdown of Remote % and Onsite % (required): 90% 10%
Does this position require the candidate to provide a mobile device for use to use as part of this position (ie: iPad/iPhone/Android)? No
If so, please explain:
*Mobile device may be subject to sole use requirement for DCF work only and will require management vi DCF mobile device management system.
Detailed Job Description: (Please be specific with all job duties required by the hired candidate.)
This position is a project manager in the Family and Economic Support Technical Services (FESTS) section supporting child support systems. Project duties will include project management/coordination, direction, guidance and consultation of multiple projects using waterfall, agile and hybrid agile methodologies. Project duties will also include PMO support tasks such as managing action items and backlog, tracking risks and issues, preparing instructions, preparing meeting agendas and minutes, preparing and managing communication plans, assisting with process improvements, tracking resource allocation, preparing status reports, managing work plans, and serving as a liaison between business and technical partners. Candidates must have experience with mainframe and web application development for large complex systems. Requires knowledge of and experience with large complex mainframe and web application development projects that use Microsoft.Net for web functions and COBOL, CICS and DB2, for mainframe functions. This position also requires knowledge of and experience with systems analysis and design techniques; estimates for analysis, design, programming, testing and implementation tasks; and methods used to develop, install, and maintain large complex mainframe data information systems. This includes hands on technical experience including leading evaluation of software, functional requirements, and technical requirements This position also requires knowledge of and experiences with project management techniques and automated project management tools used to create detailed project plans and support Program Management Office functions including Microsoft Office Suites. Requires knowledge and understanding of standard project management industry practices such as the PMI's framework. Understands business and technical objectives of a project and works with project team and sponsor. Documents risks and develops mitigation plans. Identifies, tracks, and ensures resolution of issues and removal of barriers. Has experience managing multi-year projects with state and federal reporting requirements. Preference will be given to qualified candidates with experience in DCF Child Support business area, prior experience with the KIDS system, and familiarity with State of Wisconsin application systems, procedures, and development standards.
List any special qualifications & years of experience: (List any specific skills, software, or requirements the position will require. Optional format below)
Desired Experience
Qualification
Experience with creation of detailed workplans using automated tools
15 years
Excellent oral and written communication skills
15 years
Qualification
Experience in Technical Writing and Documentation
Desired Experience
12 years
Application Development and Support - all phases of the systems development life cycle - supporting a CICS/DB2/COBOL/SAS/JCL Mainframe Systems
8 years
MS Product experience (Excel, Outlook, Project, Word)
15 years
Financial and Case Management Child Support Enforcement: Systems development and maintenance
experience
8 years
Experience completing Unit/Development Testing, Systems Testing, and Supporting User Acceptance Testing
15 years
Experience using SQL, SPUFI, Platinum, File Manager,
10 years
Debugger, QMF Tools or equivalent
Experience working with a business customer to document requirements, analysis, and design deliverables
15 years
Use of Changeman, CNTL-M, Cherwell, or similar tracking mechanism in performing software management activities.
10 years
Optional format: (Add as many lines as needed.)
Qualification
Desired Experience
Knowledge and experience with child support system certification
5 years
Experience executing and documenting the Test Deck for IV-D system Certification
2 years
Other Notes to Suppliers:
1. Selected candidate will be required to provide personal equipment for remote work.
Technical specifications of hardware are:
Home Internet Service: Minimum 20 Mbit down and 5 Mbit up. Capability to plug in
network (cat 5a or better) cable to the computer.
Windows Computers
Operating System: Windows 10
Memory: Minimum 4 GB, Preferred 8 GB+
Processor (CPU): Any 32-bit or 64-bit running 2 Gigahertz (GHz) or faster
Graphics card that supports Direct3D 11 Video Installation of the latest VMware Horizon Client
Apple Computers
Operating System: MacOS: 10.14, 10.15, or 11
Memory: Minimum 4GB, preferred 8 GB+
Processor (CPU): Any 64-bit Client-based Mac or ARM M1-based Mac running
in emulation with Rosetta 2
Installation of the latest VMware Horizon Client
It is required to have full audio/video conferencing capabilities (camera and headset).
2. ALL candidates must be located within the United States. ALL contact information
must also be domestic. Absolutely no work outside of the US is allowed.
3. Selected candidate will not be assigned specific work-space however, may be required to
report in person as needed with minimal notice.
4. An in-person interview may be required before a final hire is made. The hiring manager
has discretion to allow phone or video interviews at any point during the process.
5. Please provide three (3) business references for the interview.
6. The selected candidate will be required to sign all onboarding documents as part of the
onboarding process. Candidate will also be required to complete any security training as directed by the division, department, or agency.
7. The selected candidate will be required to complete a criminal background check and
any fingerprinting as required by the position.
8. This position is budgeted for 1960 hours annually. Hours will be prorated the first year
based on start date.
9. DCF does not sponsor work visas, either at the time of hire or at any later date
10. Suppliers must disclose any/all levels of sub-contracting and their respective supplier
name(s).
11. Selected candidate must provide copies of any/all certifications as part of the hiring
process.
Please note the qualifications for this position per the contract:
**NOTICE- Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT be allowed to be resubmitted to future re-postings of the position. False or inaccurate submissions will be reported.
WISCONSIN ONLY POSTING:
POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING
TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE START
DATE). Candidates that are NOT located IN WISCONSIN or willing TO RELOCATE will NOT be considered and should not be submitted.
Top 3-4 desired skills required for the position:
•
•
Experience working with a business customer to document requirements, analysis and design deliverables
Use of Changeman, CNTL-M, Tivoli, or similar tracking mechanism in performing project management
Experience completing Unit/Development Testing, Systems Testing, and Supporting User Acceptance Testing
• Excellent oral and written communication skills
Will this position have access to FTI (Federal Tax Information)? Yes
On Call hours required? Yes
Will the position require any weekend coverage? (IE: weekend maintenance) Yes
Is this position Remote, Hybrid**, or In Person? Hybrid
**For Hybrid, please provide breakdown of Remote % and Onsite % (required): 90% 10%
Does this position require the candidate to provide a mobile device for use to use as part of this position (ie: iPad/iPhone/Android)? No
If so, please explain:
*Mobile device may be subject to sole use requirement for DCF work only and will require management vi DCF mobile device management system.
Detailed Job Description: (Please be specific with all job duties required by the hired candidate.)
This position is a project manager in the Family and Economic Support Technical Services (FESTS) section supporting child support systems. Project duties will include project management/coordination, direction, guidance and consultation of multiple projects using waterfall, agile and hybrid agile methodologies. Project duties will also include PMO support tasks such as managing action items and backlog, tracking risks and issues, preparing instructions, preparing meeting agendas and minutes, preparing and managing communication plans, assisting with process improvements, tracking resource allocation, preparing status reports, managing work plans, and serving as a liaison between business and technical partners. Candidates must have experience with mainframe and web application development for large complex systems. Requires knowledge of and experience with large complex mainframe and web application development projects that use Microsoft.Net for web functions and COBOL, CICS and DB2, for mainframe functions. This position also requires knowledge of and experience with systems analysis and design techniques; estimates for analysis, design, programming, testing and implementation tasks; and methods used to develop, install, and maintain large complex mainframe data information systems. This includes hands on technical experience including leading evaluation of software, functional requirements, and technical requirements This position also requires knowledge of and experiences with project management techniques and automated project management tools used to create detailed project plans and support Program Management Office functions including Microsoft Office Suites. Requires knowledge and understanding of standard project management industry practices such as the PMI's framework. Understands business and technical objectives of a project and works with project team and sponsor. Documents risks and develops mitigation plans. Identifies, tracks, and ensures resolution of issues and removal of barriers. Has experience managing multi-year projects with state and federal reporting requirements. Preference will be given to qualified candidates with experience in DCF Child Support business area, prior experience with the KIDS system, and familiarity with State of Wisconsin application systems, procedures, and development standards.
List any special qualifications & years of experience: (List any specific skills, software, or requirements the position will require. Optional format below)
Desired Experience
Qualification
Experience with creation of detailed workplans using automated tools
15 years
Excellent oral and written communication skills
15 years
Qualification
Experience in Technical Writing and Documentation
Desired Experience
12 years
Application Development and Support - all phases of the systems development life cycle - supporting a CICS/DB2/COBOL/SAS/JCL Mainframe Systems
8 years
MS Product experience (Excel, Outlook, Project, Word)
15 years
Financial and Case Management Child Support Enforcement: Systems development and maintenance
experience
8 years
Experience completing Unit/Development Testing, Systems Testing, and Supporting User Acceptance Testing
15 years
Experience using SQL, SPUFI, Platinum, File Manager,
10 years
Debugger, QMF Tools or equivalent
Experience working with a business customer to document requirements, analysis, and design deliverables
15 years
Use of Changeman, CNTL-M, Cherwell, or similar tracking mechanism in performing software management activities.
10 years
Optional format: (Add as many lines as needed.)
Qualification
Desired Experience
Knowledge and experience with child support system certification
5 years
Experience executing and documenting the Test Deck for IV-D system Certification
2 years
Other Notes to Suppliers:
1. Selected candidate will be required to provide personal equipment for remote work.
Technical specifications of hardware are:
Home Internet Service: Minimum 20 Mbit down and 5 Mbit up. Capability to plug in
network (cat 5a or better) cable to the computer.
Windows Computers
Operating System: Windows 10
Memory: Minimum 4 GB, Preferred 8 GB+
Processor (CPU): Any 32-bit or 64-bit running 2 Gigahertz (GHz) or faster
Graphics card that supports Direct3D 11 Video Installation of the latest VMware Horizon Client
Apple Computers
Operating System: MacOS: 10.14, 10.15, or 11
Memory: Minimum 4GB, preferred 8 GB+
Processor (CPU): Any 64-bit Client-based Mac or ARM M1-based Mac running
in emulation with Rosetta 2
Installation of the latest VMware Horizon Client
It is required to have full audio/video conferencing capabilities (camera and headset).
2. ALL candidates must be located within the United States. ALL contact information
must also be domestic. Absolutely no work outside of the US is allowed.
3. Selected candidate will not be assigned specific work-space however, may be required to
report in person as needed with minimal notice.
4. An in-person interview may be required before a final hire is made. The hiring manager
has discretion to allow phone or video interviews at any point during the process.
5. Please provide three (3) business references for the interview.
6. The selected candidate will be required to sign all onboarding documents as part of the
onboarding process. Candidate will also be required to complete any security training as directed by the division, department, or agency.
7. The selected candidate will be required to complete a criminal background check and
any fingerprinting as required by the position.
8. This position is budgeted for 1960 hours annually. Hours will be prorated the first year
based on start date.
9. DCF does not sponsor work visas, either at the time of hire or at any later date
10. Suppliers must disclose any/all levels of sub-contracting and their respective supplier
name(s).
11. Selected candidate must provide copies of any/all certifications as part of the hiring
process.
Please note the qualifications for this position per the contract: