Kyyba
Knowledge Services Position Title: Business Analyst/Consultant IV
**NOTICE- Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT be allowed to be resubmitted to future re-postings of the position. False or inaccurate submissions will be reported.
WISCONSIN ONLY POSTING:
POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING
TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE START
DATE). Candidates that are NOT located IN WISCONSIN or willing TO RELOCATE will NOT be considered and should not be submitted.
Top 3-4 desired skills required for the position:
•
•
Experience working on multiple projects simultaneously and gatherings requirements on projects estimated at over 5,000 hours of work.
Strong analytic and problem-solving skills
Creating and maintaining artifacts such as: business requirements documents,
requirements traceability matrices, and test plans
Ability to independently analyze, document, and speak competently to business objectives, gaps, needs and problems.
Creation of automated testing scripts
Will this position have access to FTI (Federal Tax Information)? NO
On Call hours required? NO
Will the position require any weekend coverage? (IE: weekend maintenance) NO
Is this position Remote, Hybrid**, or In Person?
**For Hybrid, please provide breakdown of Remote % and Onsite % (required): HYBRID. 90-100% remote but can require staff to come onsite as necessary with sufficient notice. Additionally, we typically have hybrid team meetings four to six (4 - 6) times per year with one mandatory in person all staff meeting in August of each year.
Does this position require the candidate to have access to any specific mobile device to use as part of this position? Yes - candidate will be required to supply a standard Apple iPad (10.9 inch or comparable) capable of running the most current iOS operating systems for testing DCF applications. It will be the responsibility of the contract company or selected candidate to replace the iPad when it is no longer able to run the most current iOS operating system.
Detailed Job Description: (Please be specific with all job duties required by the hired candidate.)
This business analyst will be responsible for facilitating the communication with IT staff and business customers to assist in the development, implementation, and support of a multi-year, multi-phase enhancement project as well as quality control and testing web applications developed in the Child Care Child Welfare (CCCW) section with the Department of Children and Families (DCF) with the State of Wisconsin.
The business analyst will understand business objectives and problems and identify alternative solutions. Working with the PM, the incumbent will manage the process of taking business requirements and translating them into technical requirement that, technologists will use drive requirements to design. The incumbent will also perform quality assurance (QA) testing as releases are moved from system testing to QA testing environments, as well as being a liaison between the business user acceptance testers to report bugs back to the technical team.
The Business Analyst is also expected to provide excellent customer service through numerous collaborative working sessions by driving and facilitating requirements gathering meetings or assisting in UAT testing processes with the customer. The individual coming into this role must have strong communication skills and be a team player because they will be working so closely with the entire technical project team and will have involvement with business area partners.
Knowledge of DCF programs, prior experience with the Wisconsin CARES system and familiarity with State of Wisconsin application systems, procedures, and development standards is highly preferred and familiarity with the DCF YoungStar application is a plus.
Essential Job Skills:
o Experience working on an application development team within a complex organization to collect, document, and disseminate business requirements utilizing industry standard techniques.
o Experience working on Agile and Waterfall development teams
O Strong facilitation skills of small to large groups, including knowing when and how to
regain group focus and use of the 'parking lot'
o Ability to adjust presentation and facilitation approach suitable for executives and
workers
o Ability to "tell the story" Using verbal and visual approaches
O Holistic knowledge of the overall requirements process, business and technical
Prior use of requirements tools and experience/demonstrated knowledge of how they may interact with applications used for management of bugs, issues, testing, design and development
o Ability to quickly understand business drivers, model existing processes and facilitate and guide business constituents to developing future state requirements, rather than solutions
o Adaptability and flexibility when working with multiple clients with varying degrees of
knowledge and ability/availability to participate. In other words, ability to be creative in helping clients provide the requirements and detail needed
Experience in a large scale, multiple constituent organization to understand and anticipate change management, training, support, and overall operational handoffs needed
Familiarity with the BABOK, or certifications offered through the International Institute of Business Analysis is preferred
Reviews, analyzes, and evaluates business systems and user needs
о Formulates systems to parallel overall business strategies
Experienced with business process reengineering
O Experience with business process mapping and workflow diagrams
Collaborates to prepares solution options identify risk
о
Evaluate software development procedures used to verify that programs function according to user requirements.
O Evaluate program output and reports for accuracy and policies and procedures for
quality.
O
Review new or modified application/functionality, including documentation and specifications, to determine if final solution(s) will perform according to user request and conform to guidelines.
Recommend improvements or corrections to development team.
The candidate should have strong communication skills and should be a team player.
List any special qualifications & years of experience: (List any specific skills, software, or requirements the position will require. Optional format below)
Optional format: (Add as many lines as needed.)
Experience
Qualification
Analytical and problem-solving skills. Has provided production support to applications post-production
10 years
Requirements Analysis & Elicitation
10 years
10 years
Change Management
Use case development
Demonstrated experience in the design and utilization of performance measures and report
10 years
10 years
10 years
Business Process Improvement
Standardized processes and procedures implementation
10 years
Ability to develop and implement quality assurance processes and procedures including test/use cases
10 years
Ability to navigate and query a relational database
10 years
Business Process Flow Diagraming
10 years
10 years
Develop Design Specifications
10 years
SQL
Documenting business process
10 years
10 years
10 years
Develop test plans and procedures
Ability to develop and implement quality assurance processes and procedures including test/use cases
Writing test scripts using automation testing suites
Testing methods/techniques including creation and execution of unit, system, and user acceptance plan
Ability to perform testing of applications, facilitate testing by others, document results
10 years
10 years
10 years
10 years
Regression testing
Manage systems (QA) testing and support user acceptance testing
10 years
Experience in usability testing or equivalent user
10 years
interface test measures
Other Notes to Suppliers:
1. Selected candidate will be required to provide personal equipment for remote work.
Technical specifications of hardware are:
Home Internet Service: Minimum 20 Mbit down and 5 Mbit up. Capability to plug in
network (cat 5a or better) cable to the computer.
Windows Computers
Operating System: Windows 10
Memory: Minimum 4 GB, Preferred 8 GB+
Processor (CPU): Any 32-bit or 64-bit running 2 Gigahertz (GHz) or faster
Graphics card that supports Direct3D 11 Video Installation of the latest VMware Horizon Client
Apple Computers
Operating System: MacOS: 10.14, 10.15, or 11
Memory: Minimum 4GB, preferred 8 GB+
Processor (CPU): Any 64-bit Client-based Mac or ARM M1-based Mac running in emulation with Rosetta 2
Installation of the latest VMware Horizon Client
It is required to have full audio/video conferencing capabilities (camera and headset).
2. Selected candidate will be required to supply a standard Apple iPad (10.9 inch or
comparable) capable of running the most current iOS operating systems for testing DCF applications. It will be the responsibility of the contract company or selected candidate to replace the iPad when it is no longer able to run the most current iOS operating system.
3. ALL candidates must be located within the United States. ALL contact information
must also be domestic. Absolutely no work outside of the US is allowed.
4. Selected candidate will not be assigned specific work-space however, may be required to
report in person as needed with minimal notice.
5. An in-person interview may be required before a final hire is made. The hiring manager
has discretion to allow phone or video interviews at any point during the process.
6. Please provide three (3) business references for the interview.
7. The selected candidate will be required to sign all onboarding documents as part of the
onboarding process. Candidate will also be required to complete any security training as directed by the division, department, or agency.
8. The selected candidate will be required to complete a criminal background check and
any fingerprinting as required by the position.
9. This position is budgeted for 1960 hours annually. Hours will be prorated the first year
based on start date.
10. DCF does not sponsor work visas, either at the time of hire or at any later date
11. Suppliers must disclose any/all levels of sub-contracting and their respective supplier
name(s).
12. Selected candidate must provide copies of any/all certifications as part of the hiring
process.
Please note the qualifications for this position per the contract: Business Analyst/Consultant capabilities with 10 or more years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Independently, performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Follows approved life cycle methodologies, creates documentation, and performs business analysis tasks and system testing. Experience with standard concepts, practices, and procedures within a particular field. Can perform with no direct supervision.
**NOTICE- Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT be allowed to be resubmitted to future re-postings of the position. False or inaccurate submissions will be reported.
WISCONSIN ONLY POSTING:
POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING
TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE START
DATE). Candidates that are NOT located IN WISCONSIN or willing TO RELOCATE will NOT be considered and should not be submitted.
Top 3-4 desired skills required for the position:
•
•
Experience working on multiple projects simultaneously and gatherings requirements on projects estimated at over 5,000 hours of work.
Strong analytic and problem-solving skills
Creating and maintaining artifacts such as: business requirements documents,
requirements traceability matrices, and test plans
Ability to independently analyze, document, and speak competently to business objectives, gaps, needs and problems.
Creation of automated testing scripts
Will this position have access to FTI (Federal Tax Information)? NO
On Call hours required? NO
Will the position require any weekend coverage? (IE: weekend maintenance) NO
Is this position Remote, Hybrid**, or In Person?
**For Hybrid, please provide breakdown of Remote % and Onsite % (required): HYBRID. 90-100% remote but can require staff to come onsite as necessary with sufficient notice. Additionally, we typically have hybrid team meetings four to six (4 - 6) times per year with one mandatory in person all staff meeting in August of each year.
Does this position require the candidate to have access to any specific mobile device to use as part of this position? Yes - candidate will be required to supply a standard Apple iPad (10.9 inch or comparable) capable of running the most current iOS operating systems for testing DCF applications. It will be the responsibility of the contract company or selected candidate to replace the iPad when it is no longer able to run the most current iOS operating system.
Detailed Job Description: (Please be specific with all job duties required by the hired candidate.)
This business analyst will be responsible for facilitating the communication with IT staff and business customers to assist in the development, implementation, and support of a multi-year, multi-phase enhancement project as well as quality control and testing web applications developed in the Child Care Child Welfare (CCCW) section with the Department of Children and Families (DCF) with the State of Wisconsin.
The business analyst will understand business objectives and problems and identify alternative solutions. Working with the PM, the incumbent will manage the process of taking business requirements and translating them into technical requirement that, technologists will use drive requirements to design. The incumbent will also perform quality assurance (QA) testing as releases are moved from system testing to QA testing environments, as well as being a liaison between the business user acceptance testers to report bugs back to the technical team.
The Business Analyst is also expected to provide excellent customer service through numerous collaborative working sessions by driving and facilitating requirements gathering meetings or assisting in UAT testing processes with the customer. The individual coming into this role must have strong communication skills and be a team player because they will be working so closely with the entire technical project team and will have involvement with business area partners.
Knowledge of DCF programs, prior experience with the Wisconsin CARES system and familiarity with State of Wisconsin application systems, procedures, and development standards is highly preferred and familiarity with the DCF YoungStar application is a plus.
Essential Job Skills:
o Experience working on an application development team within a complex organization to collect, document, and disseminate business requirements utilizing industry standard techniques.
o Experience working on Agile and Waterfall development teams
O Strong facilitation skills of small to large groups, including knowing when and how to
regain group focus and use of the 'parking lot'
o Ability to adjust presentation and facilitation approach suitable for executives and
workers
o Ability to "tell the story" Using verbal and visual approaches
O Holistic knowledge of the overall requirements process, business and technical
Prior use of requirements tools and experience/demonstrated knowledge of how they may interact with applications used for management of bugs, issues, testing, design and development
o Ability to quickly understand business drivers, model existing processes and facilitate and guide business constituents to developing future state requirements, rather than solutions
o Adaptability and flexibility when working with multiple clients with varying degrees of
knowledge and ability/availability to participate. In other words, ability to be creative in helping clients provide the requirements and detail needed
Experience in a large scale, multiple constituent organization to understand and anticipate change management, training, support, and overall operational handoffs needed
Familiarity with the BABOK, or certifications offered through the International Institute of Business Analysis is preferred
Reviews, analyzes, and evaluates business systems and user needs
о Formulates systems to parallel overall business strategies
Experienced with business process reengineering
O Experience with business process mapping and workflow diagrams
Collaborates to prepares solution options identify risk
о
Evaluate software development procedures used to verify that programs function according to user requirements.
O Evaluate program output and reports for accuracy and policies and procedures for
quality.
O
Review new or modified application/functionality, including documentation and specifications, to determine if final solution(s) will perform according to user request and conform to guidelines.
Recommend improvements or corrections to development team.
The candidate should have strong communication skills and should be a team player.
List any special qualifications & years of experience: (List any specific skills, software, or requirements the position will require. Optional format below)
Optional format: (Add as many lines as needed.)
Experience
Qualification
Analytical and problem-solving skills. Has provided production support to applications post-production
10 years
Requirements Analysis & Elicitation
10 years
10 years
Change Management
Use case development
Demonstrated experience in the design and utilization of performance measures and report
10 years
10 years
10 years
Business Process Improvement
Standardized processes and procedures implementation
10 years
Ability to develop and implement quality assurance processes and procedures including test/use cases
10 years
Ability to navigate and query a relational database
10 years
Business Process Flow Diagraming
10 years
10 years
Develop Design Specifications
10 years
SQL
Documenting business process
10 years
10 years
10 years
Develop test plans and procedures
Ability to develop and implement quality assurance processes and procedures including test/use cases
Writing test scripts using automation testing suites
Testing methods/techniques including creation and execution of unit, system, and user acceptance plan
Ability to perform testing of applications, facilitate testing by others, document results
10 years
10 years
10 years
10 years
Regression testing
Manage systems (QA) testing and support user acceptance testing
10 years
Experience in usability testing or equivalent user
10 years
interface test measures
Other Notes to Suppliers:
1. Selected candidate will be required to provide personal equipment for remote work.
Technical specifications of hardware are:
Home Internet Service: Minimum 20 Mbit down and 5 Mbit up. Capability to plug in
network (cat 5a or better) cable to the computer.
Windows Computers
Operating System: Windows 10
Memory: Minimum 4 GB, Preferred 8 GB+
Processor (CPU): Any 32-bit or 64-bit running 2 Gigahertz (GHz) or faster
Graphics card that supports Direct3D 11 Video Installation of the latest VMware Horizon Client
Apple Computers
Operating System: MacOS: 10.14, 10.15, or 11
Memory: Minimum 4GB, preferred 8 GB+
Processor (CPU): Any 64-bit Client-based Mac or ARM M1-based Mac running in emulation with Rosetta 2
Installation of the latest VMware Horizon Client
It is required to have full audio/video conferencing capabilities (camera and headset).
2. Selected candidate will be required to supply a standard Apple iPad (10.9 inch or
comparable) capable of running the most current iOS operating systems for testing DCF applications. It will be the responsibility of the contract company or selected candidate to replace the iPad when it is no longer able to run the most current iOS operating system.
3. ALL candidates must be located within the United States. ALL contact information
must also be domestic. Absolutely no work outside of the US is allowed.
4. Selected candidate will not be assigned specific work-space however, may be required to
report in person as needed with minimal notice.
5. An in-person interview may be required before a final hire is made. The hiring manager
has discretion to allow phone or video interviews at any point during the process.
6. Please provide three (3) business references for the interview.
7. The selected candidate will be required to sign all onboarding documents as part of the
onboarding process. Candidate will also be required to complete any security training as directed by the division, department, or agency.
8. The selected candidate will be required to complete a criminal background check and
any fingerprinting as required by the position.
9. This position is budgeted for 1960 hours annually. Hours will be prorated the first year
based on start date.
10. DCF does not sponsor work visas, either at the time of hire or at any later date
11. Suppliers must disclose any/all levels of sub-contracting and their respective supplier
name(s).
12. Selected candidate must provide copies of any/all certifications as part of the hiring
process.
Please note the qualifications for this position per the contract: Business Analyst/Consultant capabilities with 10 or more years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Independently, performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Follows approved life cycle methodologies, creates documentation, and performs business analysis tasks and system testing. Experience with standard concepts, practices, and procedures within a particular field. Can perform with no direct supervision.