Also doing business as Shellpoint Mortgage Servicing
1100 Virginia Drive, Suite 125
Fort Washington PA 19034
Doing business as Newrez Mortgage in Arkansas and Texas. Website approval pending with the New York Department of Financial Services.
Loss Draft Claims Specialist (On-site)
Apply locations AZ, Tempe | Full time | Posted 29 Days Ago | Job Requisition ID: R7177
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We empower our employees by encouraging and recognizing superior performance and innovative solutions, promoting teamwork and divisional cooperation.
Primary Function
The Loss Draft Claims Specialist assists with the day-to-day operations of the loss draft claims functions, including training team members, monitoring internal and vendor reporting, and ensuring timely processing of processes. The department also ensures compliance with all applicable regulations and investor guidelines.
Principal Duties:
- Build, review, and post the daily disbursement batch to the vendor.
- Complete research tasks and exception reports accurately and promptly.
- Maintain current insurance information in the system through reports and logs.
- Request payoff quotes as needed.
- Review incoming claim checks as needed.
- Perform responsibilities timely with minimal errors.
- Respond to email requests from vendors and internal partners.
- Communicate accurately with vendors based on research.
- Perform related duties and special projects as assigned by management.
*These functions are essential and must be performed on-site, as they involve oversight, training, collaboration, and productivity. Items not marked as essential may still require partial on-site work.
Education and Experience
- Bachelors degree preferred.
- 2-4 years relevant experience in mortgage banking or real estate financing.
Knowledge, Skills, and Abilities
- Proficient with Microsoft Office (Excel, Word, Outlook).
- Organized with the ability to multi-task.
- Excellent verbal and written communication skills.
- Sound decision-making based on policies, procedures, knowledge, and experience.
SINDHP1
This description reflects the roles requirements but is not exhaustive. Management may modify duties as necessary.
Note: This is an on-site role; remote work is not permitted.
Additional Information:
All employees must have smartphones meeting company security standards, capable of installing apps like Okta Verify and Microsoft Authenticator. Employment is contingent upon this requirement.
Company Benefits :
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) with employer match
- Paid Maternity and Parental Leave
- Pet insurance
- Adoption Assistance
- Tuition reimbursement
- Employee Loan Program
- Emergency and Disaster Fund for employees
Newrez NOW:
- Community engagement through volunteering, philanthropy, and grants
- One Volunteer Time Off (VTO) day, company-paid
- Matching Gifts Program up to $1,000 per employee
- Giving portal for donations and volunteering opportunities
Equal Employment Opportunity
We celebrate diversity and are proud to be an equal opportunity employer, welcoming all backgrounds and identities.
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