Intuit
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Business Systems Analyst 2
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Intuit Join to apply for the
Business Systems Analyst 2
role at
Intuit Get AI-powered advice on this job and more exclusive features. Overview
Intuit's Trust and Safety team is transforming the industry with a suite of high-touch professional services powered by data-driven, technology-led operations with a distributed professional workforce. Support Intuit's mission to power prosperity worldwide by ensuring customer trust and safety through proactive risk mitigation, secure platforms, and ethical practices that protect our users and maintain the integrity of our products and services. Overview
Intuit's Trust and Safety team is transforming the industry with a suite of high-touch professional services powered by data-driven, technology-led operations with a distributed professional workforce. Support Intuit's mission to power prosperity worldwide by ensuring customer trust and safety through proactive risk mitigation, secure platforms, and ethical practices that protect our users and maintain the integrity of our products and services.
We are seeking an experienced and collaborative Trust and Safety Enablement Business Systems Analyst to help define and drive implementing new platform features and transform Trust and Safety into a world class, service-centric organization.
During your time with us, youll partner with fraud teams and cross functional teams, and provide thought leadership to operationalize and enhance our Fraud Investigation capabilities.
What you'll bring
BS or MS in Computer Science, Engineering, Information Systems or related field. 3+ years of experience in technical BSA or product management role. 2+ years operational experience and strong aptitude in all aspects of operationsleading people, process, and technology. Experience with fraud investigation systems and tools a plus Hands on experience building a service quality program. Strong analytical skills and data driven mindset--ability to identify key metrics and use data insights to drive business priorities, identify opportunities, and implement solutions. Strong technical aptitude requiredsoftware/services development experience a plus, along with integrating data across various platforms. Experience building and driving a durable roadmap (1-3 year outlooks) and ability to decompose it into requirements across enterprise platforms and operational processes. Ability to balance short and long term solutions and relentlessly prioritize the most critical work. Skilled at creating compelling business cases and comfortable navigating large and complex organizations to influence and gain stakeholder buy-in. Results-focused with an aptitude for handling multiple and changing priorities efficiently and effectively. Outstanding communication (written/verbal), presentation and facilitation skills-can effectively frame technical discussions to a non-technical audience with high impact. Deep customer empathy (internal/external) and curiosity.
How you will lead
Collaborate with a team of top engineers, designers, investigators, analysts and Trust and Safety business partners to align and define long term capability strategies that align with our goals. Develop capabilities roadmaps and define end to end system requirements to solve the greatest needs, including data integrations across various internal and 3rd party platforms. Provide requirements for partner scrum teams as well as drive prioritization and approach of end to end execution across all internal and external partners. Gather end user feedback and incorporate back into solution design and development. Ensure data within and across systems is available for timely performance analysis of systems and processes to assist with business decisions. Evaluate application system functionality and efficiency, identify gaps, and measure solution impact to business operations/strategy. Partner with business leaders to gather business insights, understand business problems to solve key customer pain points. Work with key stakeholders to identify and evaluate key success metrics. Contribute to the definition of Minimum Viable Product (MVP) experiences, create learning plans, quickly test, measure, and iterate based on outcomes. Create visibility in partnership with business leaders into long term roadmaps, progress, demos, and KPIs through group share outs and stakeholder updates. Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
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Business Systems Analyst 2
role at
Intuit Join to apply for the
Business Systems Analyst 2
role at
Intuit Get AI-powered advice on this job and more exclusive features. Overview
Intuit's Trust and Safety team is transforming the industry with a suite of high-touch professional services powered by data-driven, technology-led operations with a distributed professional workforce. Support Intuit's mission to power prosperity worldwide by ensuring customer trust and safety through proactive risk mitigation, secure platforms, and ethical practices that protect our users and maintain the integrity of our products and services. Overview
Intuit's Trust and Safety team is transforming the industry with a suite of high-touch professional services powered by data-driven, technology-led operations with a distributed professional workforce. Support Intuit's mission to power prosperity worldwide by ensuring customer trust and safety through proactive risk mitigation, secure platforms, and ethical practices that protect our users and maintain the integrity of our products and services.
We are seeking an experienced and collaborative Trust and Safety Enablement Business Systems Analyst to help define and drive implementing new platform features and transform Trust and Safety into a world class, service-centric organization.
During your time with us, youll partner with fraud teams and cross functional teams, and provide thought leadership to operationalize and enhance our Fraud Investigation capabilities.
What you'll bring
BS or MS in Computer Science, Engineering, Information Systems or related field. 3+ years of experience in technical BSA or product management role. 2+ years operational experience and strong aptitude in all aspects of operationsleading people, process, and technology. Experience with fraud investigation systems and tools a plus Hands on experience building a service quality program. Strong analytical skills and data driven mindset--ability to identify key metrics and use data insights to drive business priorities, identify opportunities, and implement solutions. Strong technical aptitude requiredsoftware/services development experience a plus, along with integrating data across various platforms. Experience building and driving a durable roadmap (1-3 year outlooks) and ability to decompose it into requirements across enterprise platforms and operational processes. Ability to balance short and long term solutions and relentlessly prioritize the most critical work. Skilled at creating compelling business cases and comfortable navigating large and complex organizations to influence and gain stakeholder buy-in. Results-focused with an aptitude for handling multiple and changing priorities efficiently and effectively. Outstanding communication (written/verbal), presentation and facilitation skills-can effectively frame technical discussions to a non-technical audience with high impact. Deep customer empathy (internal/external) and curiosity.
How you will lead
Collaborate with a team of top engineers, designers, investigators, analysts and Trust and Safety business partners to align and define long term capability strategies that align with our goals. Develop capabilities roadmaps and define end to end system requirements to solve the greatest needs, including data integrations across various internal and 3rd party platforms. Provide requirements for partner scrum teams as well as drive prioritization and approach of end to end execution across all internal and external partners. Gather end user feedback and incorporate back into solution design and development. Ensure data within and across systems is available for timely performance analysis of systems and processes to assist with business decisions. Evaluate application system functionality and efficiency, identify gaps, and measure solution impact to business operations/strategy. Partner with business leaders to gather business insights, understand business problems to solve key customer pain points. Work with key stakeholders to identify and evaluate key success metrics. Contribute to the definition of Minimum Viable Product (MVP) experiences, create learning plans, quickly test, measure, and iterate based on outcomes. Create visibility in partnership with business leaders into long term roadmaps, progress, demos, and KPIs through group share outs and stakeholder updates. Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Intuit by 2x Get notified about new Business System Analyst jobs in
Atlanta, GA . GA TECH IT Enterprise Business Analyst (754066)
Business Analysis - Sr. Business Systems Analyst
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Sr Data Analyst - Supply Chain - Network Strategy
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Sr Business Analyst Techno-Functional (P&C -PAS/Claims)
Atlanta Metropolitan Area $32.00-$38.00 5 days ago Data & Reporting Analyst , Relay Operations Center Tech & Ops integration
Atlanta, GA $46,600.00-$74,800.00 1 week ago Atlanta, GA $120,000.00-$145,000.00 1 week ago Sr. Business Analyst (Salesforce) Functional Architect
Atlanta, GA $120,000.00-$150,000.00 2 weeks ago Business Analyst, Relay Supply Product and Technology
Atlanta, GA $66,900.00-$143,100.00 5 days ago Atlanta Metropolitan Area $60,000.00-$70,000.00 2 days ago Sr. Business Analyst, Time & Distance Authority
Atlanta, GA $106,400.00-$185,000.00 4 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr