CENTURY HR SOLUTIONS PTE. LTD.
Key Responsibilities of a Restaurant General Manager:
1. Staff Management:
Hiring and Training: Recruiting, interviewing, and onboarding new employees, ensuring they are properly trained on all aspects of their roles.
Scheduling and Supervision: Creating staff schedules, managing time-off requests, and supervising staff during service to ensure smooth operations and high-quality service.
Performance Management: Conducting performance evaluations, providing feedback, and implementing corrective actions when needed.
Motivating and Leading: Fostering a positive work environment, motivating staff, and building a strong team.
2. Operations Management:
Overseeing Daily Operations: Ensuring the restaurant runs smoothly, efficiently, and in accordance with established standards.
Ensuring Quality: Maintaining high standards for food preparation, service, and overall dining experience.
Inventory Management: Monitoring inventory levels, ordering supplies, and managing relationships with vendors and suppliers.
Financial Management: Developing and managing budgets, monitoring sales and expenses, and analyzing financial reports.
Compliance: Ensuring compliance with health, safety, and sanitation regulations.
Strategic Planning: Developing and implementing strategies to improve productivity, sales, and customer satisfaction.
3. Customer Relations:
Customer Service: Providing excellent customer service, addressing complaints, and resolving issues to ensure guest satisfaction.
Marketing and Promotion: Developing and implementing marketing strategies to attract customers and promote the restaurant.
Building Relationships: Building relationships with customers and the local community to enhance the restaurant's reputation.
4. Administrative Tasks:
Payroll and Reporting:
Managing payroll, handling financial reporting, and ensuring accurate record-keeping. Compliance:
Ensuring compliance with all relevant laws and regulations. 5. Leadership and Communication: Effective Communication: Maintaining clear and open communication with staff, management, and other stakeholders. Leading by Example: Setting a positive example for staff and demonstrating strong leadership skills. In essence, the restaurant general manager is responsible for the overall success of the restaurant, requiring strong leadership, operational expertise, and a passion for delivering exceptional customer experiences.
#J-18808-Ljbffr
Managing payroll, handling financial reporting, and ensuring accurate record-keeping. Compliance:
Ensuring compliance with all relevant laws and regulations. 5. Leadership and Communication: Effective Communication: Maintaining clear and open communication with staff, management, and other stakeholders. Leading by Example: Setting a positive example for staff and demonstrating strong leadership skills. In essence, the restaurant general manager is responsible for the overall success of the restaurant, requiring strong leadership, operational expertise, and a passion for delivering exceptional customer experiences.
#J-18808-Ljbffr