Genuine Parts Company
Job Description
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you: Responsibilities Provide a superior customer service experience to achieve maximum market penetration, store growth, increased sales, and profitability. Offer daily leadership and foster a culture of employee engagement. Partner with teammates to drive company initiatives. Care about people and profit. Join a team where you can learn and grow your career — the opportunities are endless! A Day in the Life: Lead a successful team, support the store manager, and manage in a fast-paced retail environment. Manage store operations to maximize sales, profits, and customer satisfaction. Build, coach, train, and engage the team to deliver excellent customer care and achieve business results. Oversee inventory protection, asset management, and safety issues. Maintain cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas. Implement NAPA operational and marketing programs while continuously improving processes. Develop customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and over the phone. Qualifications High school diploma or equivalent; technical or trade school courses or degree preferred. Experience in the automotive aftermarket or hobby/DIY world, or willingness to learn automotive topics. Passion for customer care and building long-term relationships. Ability to thrive in a fast-paced, complex environment. Knowledge of cataloging and inventory management systems. Ability to lift 60 lbs when necessary. And if you have this, even better: Background or passion in automotive, heavy equipment, farm industry, diesel, marine, or dealership environments. Experience in parts stores, auto auctions, retail, auto body/collision, or management in fast food/restaurants/convenience stores. Customer-centric mindset (internal and external). ASE Certifications. NAPA Know How. Why NAPA may be the right place for you: Excellent health benefits and 401K. Stable, Fortune 200 company with a family feel. Supportive company culture that values hard work and employee well-being. Opportunities for career development with support from leaders and your team.
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You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you: Responsibilities Provide a superior customer service experience to achieve maximum market penetration, store growth, increased sales, and profitability. Offer daily leadership and foster a culture of employee engagement. Partner with teammates to drive company initiatives. Care about people and profit. Join a team where you can learn and grow your career — the opportunities are endless! A Day in the Life: Lead a successful team, support the store manager, and manage in a fast-paced retail environment. Manage store operations to maximize sales, profits, and customer satisfaction. Build, coach, train, and engage the team to deliver excellent customer care and achieve business results. Oversee inventory protection, asset management, and safety issues. Maintain cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas. Implement NAPA operational and marketing programs while continuously improving processes. Develop customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and over the phone. Qualifications High school diploma or equivalent; technical or trade school courses or degree preferred. Experience in the automotive aftermarket or hobby/DIY world, or willingness to learn automotive topics. Passion for customer care and building long-term relationships. Ability to thrive in a fast-paced, complex environment. Knowledge of cataloging and inventory management systems. Ability to lift 60 lbs when necessary. And if you have this, even better: Background or passion in automotive, heavy equipment, farm industry, diesel, marine, or dealership environments. Experience in parts stores, auto auctions, retail, auto body/collision, or management in fast food/restaurants/convenience stores. Customer-centric mindset (internal and external). ASE Certifications. NAPA Know How. Why NAPA may be the right place for you: Excellent health benefits and 401K. Stable, Fortune 200 company with a family feel. Supportive company culture that values hard work and employee well-being. Opportunities for career development with support from leaders and your team.
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