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NAPA Auto Parts

Assistant Store Manager

NAPA Auto Parts, Cumming, Georgia, United States, 30128

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Assistant Store Manager

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NAPA Auto Parts

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Job Description Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability

Provide daily leadership and foster a culture of employee engagement

Partner with your teammates to drive store initiatives

Care about people and profit

Support your team to learn and grow your career

Lead a successful team, support the store manager, and manage store operations in a fast-paced retail environment

Manage sales, profits, and customer service

Build, coach, train, and engage the team to deliver excellent customer care and results

Handle inventory protection, asset management, safety, and operational issues

Ensure cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas

Implement operational and marketing programs while seeking continuous improvement

Grow customer relationships, assist with sales/service questions, and ensure positive experiences both in-store and over the phone

Qualifications

High school diploma or equivalent; technical or trade school courses or degree preferred

Experience or willingness to learn about the automotive aftermarket or hobby/DIY world

Passion for customer care and building long-term relationships

Ability to thrive in a fast-paced, complex environment

Knowledge of cataloging and inventory management systems

Ability to lift up to 60 lbs

Preferred: background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership

Experience in parts stores, auto body/collision, retail, or management roles in related industries

Customer-centric attitude

ASE Certifications or NAPA Know How are a plus

Why NAPA?

Excellent health benefits and 401K

Stable, Fortune 200 company with a family-oriented culture

Opportunities for career growth and ongoing development

If this role isn't the right fit, join our Talent Community at jobs.genpt.com or create email alerts for future opportunities.

GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industry: Retail

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