Comcast
SVP, Xfinity Consumer Product Marketing
Comcast, Philadelphia, Pennsylvania, United States, 19102
Senior Vice President, Xfinity Consumer Product Marketing
Comcast is seeking a visionary and results-oriented Senior Vice President (SVP), Xfinity Consumer Product Marketing to lead the strategic direction, development, and lifecycle management of consumer-facing products and services under the Xfinity brand. Reporting directly to the Chief Growth Officer, this executive will serve as the architect of Xfinity's multi-year product roadmap, ensuring offerings are aligned with evolving customer needs, competitive dynamics, and Comcast's broader business objectives. As a key member of the senior leadership team, the SVP will drive innovation, growth, and customer value across Comcast's residential broadband, mobile, video, and smart home portfolios. This leader will own the end-to-end customer journey, with an eye to product P&L and go-to-market execution, while fostering a culture of innovation, agility, and data-driven decision-making. The role requires close collaboration with cross-functional partners in Product, Technology, Marketing, Customer Experience, Sales, and Finance to deliver converged, high-quality, and differentiated experiences to millions of households. Key Responsibilities
Define and execute a compelling, multi-year product strategy that aligns with Comcast's vision and growth objectives. Oversee the full product portfolio, ensuring offerings meet market demands, drive customer satisfaction, and deliver financial performance. Translate consumer insights, behavioral data, and satisfaction metrics into actionable strategies and investment priorities. Balance innovation with lifecycle management of existing products, ensuring continuous improvement and monetization. Drive the development and successful launch of new products that meet quality standards, regulatory requirements, and market needs. Promote and evolve converged offerings that unify broadband, mobile, and video services
simplifying the customer experience through integrated billing, support, and service delivery. Qualifications
15+ years of experience in strategic product development, consumer services, or technology, with at least 5 years in a senior executive role. Proven success in developing and executing large-scale, consumer-focused product strategies within telecommunications, media, technology, or adjacent industries. Deep knowledge of broadband, mobile, video, and smart home markets, with the ability to anticipate trends and shifts in customer expectations. Strong financial and analytical acumen; demonstrated ability to build compelling business cases and translate strategy into measurable outcomes. Exceptional leadership, collaboration, and influencing skills across cross-functional teams and executive stakeholders. Excellent communication and storytelling capabilities; experience presenting to C-suite and board-level audiences. Bachelor's degree required; MBA or equivalent advanced degree strongly preferred. Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion. Do what's right for each other, our customers, investors, and our communities. Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer. The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is seeking a visionary and results-oriented Senior Vice President (SVP), Xfinity Consumer Product Marketing to lead the strategic direction, development, and lifecycle management of consumer-facing products and services under the Xfinity brand. Reporting directly to the Chief Growth Officer, this executive will serve as the architect of Xfinity's multi-year product roadmap, ensuring offerings are aligned with evolving customer needs, competitive dynamics, and Comcast's broader business objectives. As a key member of the senior leadership team, the SVP will drive innovation, growth, and customer value across Comcast's residential broadband, mobile, video, and smart home portfolios. This leader will own the end-to-end customer journey, with an eye to product P&L and go-to-market execution, while fostering a culture of innovation, agility, and data-driven decision-making. The role requires close collaboration with cross-functional partners in Product, Technology, Marketing, Customer Experience, Sales, and Finance to deliver converged, high-quality, and differentiated experiences to millions of households. Key Responsibilities
Define and execute a compelling, multi-year product strategy that aligns with Comcast's vision and growth objectives. Oversee the full product portfolio, ensuring offerings meet market demands, drive customer satisfaction, and deliver financial performance. Translate consumer insights, behavioral data, and satisfaction metrics into actionable strategies and investment priorities. Balance innovation with lifecycle management of existing products, ensuring continuous improvement and monetization. Drive the development and successful launch of new products that meet quality standards, regulatory requirements, and market needs. Promote and evolve converged offerings that unify broadband, mobile, and video services
simplifying the customer experience through integrated billing, support, and service delivery. Qualifications
15+ years of experience in strategic product development, consumer services, or technology, with at least 5 years in a senior executive role. Proven success in developing and executing large-scale, consumer-focused product strategies within telecommunications, media, technology, or adjacent industries. Deep knowledge of broadband, mobile, video, and smart home markets, with the ability to anticipate trends and shifts in customer expectations. Strong financial and analytical acumen; demonstrated ability to build compelling business cases and translate strategy into measurable outcomes. Exceptional leadership, collaboration, and influencing skills across cross-functional teams and executive stakeholders. Excellent communication and storytelling capabilities; experience presenting to C-suite and board-level audiences. Bachelor's degree required; MBA or equivalent advanced degree strongly preferred. Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion. Do what's right for each other, our customers, investors, and our communities. Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer. The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.