Expedia Group
Expedia Book To Trip Sanction Operations Team Member
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to team: Expedia Book to Trip builds innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveler and our partners that drive loyalty and customer satisfaction. The Sanction Operations team is a key part of the Expedia Fraud and Risk team within the Book to Trip division of Expedia Group. The team is responsible for the day-to-day activities related to Expedia's sanction compliance program across all products, brands, and lines of business. In this role, your ability to think outside the box, identify and solve problems, and conduct thorough investigations will be fundamental to helping Expedia stay compliant while ensuring a positive experience for our customers and partners. In this role you will: Support the team in identifying and resolving potential sanctions compliance risks ensuring Expedia Groups compliance and maintaining a safe travel environment Interact via email with our customers and partners, ensuring a frictionless experience during the sanctions screening process Continue to grow in skill and understanding of sanctions compliance best practices Be confident in making instinctual decisions with little or no supervision while adhering to required standards Experience and qualifications: Knowledge and experience in banking operations or other regulated industries preferred Experience in Salesforce or other case management software One year or more in a customer service type role or related experience is preferred Previous risk analysis experience, background check investigation or a professional research background is helpful Knowledge of AML, BSA, SAR filings, OFAC, USA Patriot Act job duties or other regulatory required documentation or responsibilities preferred Additional Information: In-office presence is required during the initial 3 months of training and ramp-up phase. After training, you'll transition to a hybrid schedule, with 3 days in the office to ensure timely development, improved communication, and strong team relationships. Flexibility to work shifts, including weekends, non-business hours, and holidays. The total cash range for this position in Springfield is $34,000.00 to $47,500.00. Employees in this role have the potential to increase their pay up to $54,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.
2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to team: Expedia Book to Trip builds innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveler and our partners that drive loyalty and customer satisfaction. The Sanction Operations team is a key part of the Expedia Fraud and Risk team within the Book to Trip division of Expedia Group. The team is responsible for the day-to-day activities related to Expedia's sanction compliance program across all products, brands, and lines of business. In this role, your ability to think outside the box, identify and solve problems, and conduct thorough investigations will be fundamental to helping Expedia stay compliant while ensuring a positive experience for our customers and partners. In this role you will: Support the team in identifying and resolving potential sanctions compliance risks ensuring Expedia Groups compliance and maintaining a safe travel environment Interact via email with our customers and partners, ensuring a frictionless experience during the sanctions screening process Continue to grow in skill and understanding of sanctions compliance best practices Be confident in making instinctual decisions with little or no supervision while adhering to required standards Experience and qualifications: Knowledge and experience in banking operations or other regulated industries preferred Experience in Salesforce or other case management software One year or more in a customer service type role or related experience is preferred Previous risk analysis experience, background check investigation or a professional research background is helpful Knowledge of AML, BSA, SAR filings, OFAC, USA Patriot Act job duties or other regulatory required documentation or responsibilities preferred Additional Information: In-office presence is required during the initial 3 months of training and ramp-up phase. After training, you'll transition to a hybrid schedule, with 3 days in the office to ensure timely development, improved communication, and strong team relationships. Flexibility to work shifts, including weekends, non-business hours, and holidays. The total cash range for this position in Springfield is $34,000.00 to $47,500.00. Employees in this role have the potential to increase their pay up to $54,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.
2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.