Quantum Pain and Orthopedic
Scheduler Position at Quantum Pain and Orthopedics
Quantum Pain and Orthopedics in Austin, TX (78704) is looking for a Scheduler to join our team! The Scheduler is responsible for checking-out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly. Essential Functions:
Communicates with all appropriate parties regarding patient and procedure Follows-up and ensures all documentation is obtained Verifies if all authorizations have been obtained prior to scheduling procedures Schedules and/or reschedules patient follow-ups and procedures Coordinates transportation for our procedure patients, if needed Informs and provides patient with necessary information and instructions prior to procedure date Follows-up on all Canceled or No-Show Patients Check-out patients Sends prescriptions to pharmacy via fax or email Moves patients through appointments as scheduled Answers telephone and deals with inquiries Updates patients' information into the database Scans and files into patient docs on eCW Manages filing and record keeping activities Updates daily log for all patients' office visits Updates daily log of all patients who have confirmed procedures Submits information to verification department for pre-authorization Ensures completeness and accuracy of patients' forms Reports statistics as required Protects patient and family privacy rights and maintains confidentiality of patient records in accordance with policy and HIPAA requirements Travels as necessary to other facilities Other duties as assigned Knowledge, Skills, and Abilities:
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW Strong attention to detail: being careful about detail and thorough in completing work tasks Ability to work independently by guiding oneself with little or no supervision and depending on oneself to get things done Exceptional customer service and phone etiquette Ability to communicate professionally with patients Energetic with a desire to learn and develop new skills Education and Experience:
High School Diploma or GED One (1) year of experience in a medical office scheduling setting Offered Benefits:
Choice of 3 Medical Plans Choice of 2 Dental Plans 1 Vision Plan Employee Assistance Program Short and Long-Term Disability Insurance Basic and Voluntary Life with AD&D Plan 401(k) with a 2-year vesting Paid Time Off (PTO) + Holidays Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas. Our specialty is combining high-quality healthcare with compassion and excellence. QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration. Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU! Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.
Quantum Pain and Orthopedics in Austin, TX (78704) is looking for a Scheduler to join our team! The Scheduler is responsible for checking-out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly. Essential Functions:
Communicates with all appropriate parties regarding patient and procedure Follows-up and ensures all documentation is obtained Verifies if all authorizations have been obtained prior to scheduling procedures Schedules and/or reschedules patient follow-ups and procedures Coordinates transportation for our procedure patients, if needed Informs and provides patient with necessary information and instructions prior to procedure date Follows-up on all Canceled or No-Show Patients Check-out patients Sends prescriptions to pharmacy via fax or email Moves patients through appointments as scheduled Answers telephone and deals with inquiries Updates patients' information into the database Scans and files into patient docs on eCW Manages filing and record keeping activities Updates daily log for all patients' office visits Updates daily log of all patients who have confirmed procedures Submits information to verification department for pre-authorization Ensures completeness and accuracy of patients' forms Reports statistics as required Protects patient and family privacy rights and maintains confidentiality of patient records in accordance with policy and HIPAA requirements Travels as necessary to other facilities Other duties as assigned Knowledge, Skills, and Abilities:
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW Strong attention to detail: being careful about detail and thorough in completing work tasks Ability to work independently by guiding oneself with little or no supervision and depending on oneself to get things done Exceptional customer service and phone etiquette Ability to communicate professionally with patients Energetic with a desire to learn and develop new skills Education and Experience:
High School Diploma or GED One (1) year of experience in a medical office scheduling setting Offered Benefits:
Choice of 3 Medical Plans Choice of 2 Dental Plans 1 Vision Plan Employee Assistance Program Short and Long-Term Disability Insurance Basic and Voluntary Life with AD&D Plan 401(k) with a 2-year vesting Paid Time Off (PTO) + Holidays Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas. Our specialty is combining high-quality healthcare with compassion and excellence. QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration. Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU! Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.