Hustle Notice Biz
Entry Level Customer Service Agent
Department:
Iris Comm Lab
Employment Type:
Full Time
Location:
Grand Rapids, MI
Compensation:
$900 - $1,150 / week
Description
Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.
Iris Comm Lab Are you looking to kickstart your career in a dynamic and engaging environment? We are seeking an enthusiastic and motivated Entry Level Customer Service Agent to join our ever-growing team. In this role, you will be the frontline ambassador for our company, engaging with customers to provide exceptional service and support.
Job: On site Location: Grand Rapids, MI Pay Range: $900 - $1150 per week
Key Responsibilities Assist customers via phone, email, and chat in a prompt and professional manner Resolve customer issues or complaints effectively and efficiently Provide product and service information to customers Document customer interactions and feedback accurately in the system Follow up with customers to ensure their issues have been resolved Collaborate with team members and departments to improve customer service processes Skills, Knowledge and Expertise
High school diploma or equivalent education Excellent verbal and written communication skills Strong problem-solving capabilities Ability to work well under pressure and meet tight deadlines Proficiency in Microsoft Office Suite and basic computer skills Strong attention to detail and organizational skills Benefits
Health Insurance:
Comprehensive medical, dental, and vision coverage. Retirement Plan:
401(k) with company matching. Paid Time Off (PTO):
Generous vacation, sick leave, and holiday pay. Professional Development:
Opportunities for training, workshops, and career advancement. Employee Assistance Program (EAP):
Access to mental health and wellness resources.
Department:
Iris Comm Lab
Employment Type:
Full Time
Location:
Grand Rapids, MI
Compensation:
$900 - $1,150 / week
Description
Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.
Iris Comm Lab Are you looking to kickstart your career in a dynamic and engaging environment? We are seeking an enthusiastic and motivated Entry Level Customer Service Agent to join our ever-growing team. In this role, you will be the frontline ambassador for our company, engaging with customers to provide exceptional service and support.
Job: On site Location: Grand Rapids, MI Pay Range: $900 - $1150 per week
Key Responsibilities Assist customers via phone, email, and chat in a prompt and professional manner Resolve customer issues or complaints effectively and efficiently Provide product and service information to customers Document customer interactions and feedback accurately in the system Follow up with customers to ensure their issues have been resolved Collaborate with team members and departments to improve customer service processes Skills, Knowledge and Expertise
High school diploma or equivalent education Excellent verbal and written communication skills Strong problem-solving capabilities Ability to work well under pressure and meet tight deadlines Proficiency in Microsoft Office Suite and basic computer skills Strong attention to detail and organizational skills Benefits
Health Insurance:
Comprehensive medical, dental, and vision coverage. Retirement Plan:
401(k) with company matching. Paid Time Off (PTO):
Generous vacation, sick leave, and holiday pay. Professional Development:
Opportunities for training, workshops, and career advancement. Employee Assistance Program (EAP):
Access to mental health and wellness resources.