Multnomah County
Case Manager 1
This position will assess eligibility for long-term support through IDD and provide initial education and community resources to families and individuals who are new to services. This position will develop state plans and will transfer new cases to the Case Manager 2 for the development of a Medicaid state plan, further service coordination, and case management activities. This recruitment may be used to fill future full-time, temporary, and limited-duration positions. This position is a limited-duration position. Limited duration position can last up to two (2) years, but can end at any time. As the Case Manager 1, other duties will include: Review eligibility for long-term support through IDD for individuals who are new to services Distribute resource packet to families and individuals based on eligibility Schedule and complete initial choice advising meeting over phone or at family's home based on Medicaid plan eligibility. Complete state plan and conduct site visit at individuals home to ensure home is safe and individual free from abuse. Review eligibility for OHP and provide information for accessing presumptive Medicaid disability determination Refer individual for Oregon needs assessment once Medicaid determination is complete Maintain a caseload of unfunded plans Refer funding requests to lead Case manager 2 Document visits, meetings, and discussions with eligibility individuals File all initial paperwork, including state plans, return calls, and emails Provide consultation to co-workers of any classification and to staff of partner programs/agencies. Multnomah County values and supports diversity and inclusion. We do this by creating a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. To qualify: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. Minimum Qualifications/Transferable Skills*: Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values High school diploma or GED Two (2) years of paraprofessional-level experience providing assistance and services to human services/social service clients, including individuals with Intellectual Developmental Disabilities Must pass a criminal background check Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. *Transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Screening & Evaluation: Required: Application Packet: You must submit all requested items below. Failure to do so will be deemed an incomplete application. Attach a Resume showing you meet minimum qualifications; OR Attach a Cover Letter addressing the following: Demonstrate your experience working with diverse, vulnerable populations; How do you meet the qualifications for this position; Why you are interested in the position Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the 'Overview' and 'To Qualify' sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process. -- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted on Workday. Internal applicant:
If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete on Workday. Before you apply, please make sure to do the following: Navigate to your profile in Workday (see: My Career Profile) and click on the "Career" section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.). When completing the application on Workday as an internal candidate, you will need to scroll down to see the "Resume/Cover Letter" section on your screen. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. External applicant:
When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through
https://multco.us/jobs , you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. After You Apply: Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes. Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the "My Applications" section. Check both your email and Workday account for updates regarding this recruitment. The Selection Process: Initial review of minimum qualifications Resume and Cover Letter Review Phone screen Consideration of top candidates Language assessment Background, reference Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. Additional Information: Routine Telework: This position is designated as "routine telework," meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak, 409 SW 4th, Portland, OR 97209. Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply. Accommodation under the
This position will assess eligibility for long-term support through IDD and provide initial education and community resources to families and individuals who are new to services. This position will develop state plans and will transfer new cases to the Case Manager 2 for the development of a Medicaid state plan, further service coordination, and case management activities. This recruitment may be used to fill future full-time, temporary, and limited-duration positions. This position is a limited-duration position. Limited duration position can last up to two (2) years, but can end at any time. As the Case Manager 1, other duties will include: Review eligibility for long-term support through IDD for individuals who are new to services Distribute resource packet to families and individuals based on eligibility Schedule and complete initial choice advising meeting over phone or at family's home based on Medicaid plan eligibility. Complete state plan and conduct site visit at individuals home to ensure home is safe and individual free from abuse. Review eligibility for OHP and provide information for accessing presumptive Medicaid disability determination Refer individual for Oregon needs assessment once Medicaid determination is complete Maintain a caseload of unfunded plans Refer funding requests to lead Case manager 2 Document visits, meetings, and discussions with eligibility individuals File all initial paperwork, including state plans, return calls, and emails Provide consultation to co-workers of any classification and to staff of partner programs/agencies. Multnomah County values and supports diversity and inclusion. We do this by creating a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. To qualify: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. Minimum Qualifications/Transferable Skills*: Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values High school diploma or GED Two (2) years of paraprofessional-level experience providing assistance and services to human services/social service clients, including individuals with Intellectual Developmental Disabilities Must pass a criminal background check Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. *Transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Screening & Evaluation: Required: Application Packet: You must submit all requested items below. Failure to do so will be deemed an incomplete application. Attach a Resume showing you meet minimum qualifications; OR Attach a Cover Letter addressing the following: Demonstrate your experience working with diverse, vulnerable populations; How do you meet the qualifications for this position; Why you are interested in the position Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the 'Overview' and 'To Qualify' sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process. -- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted on Workday. Internal applicant:
If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete on Workday. Before you apply, please make sure to do the following: Navigate to your profile in Workday (see: My Career Profile) and click on the "Career" section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.). When completing the application on Workday as an internal candidate, you will need to scroll down to see the "Resume/Cover Letter" section on your screen. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. External applicant:
When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through
https://multco.us/jobs , you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. After You Apply: Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes. Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the "My Applications" section. Check both your email and Workday account for updates regarding this recruitment. The Selection Process: Initial review of minimum qualifications Resume and Cover Letter Review Phone screen Consideration of top candidates Language assessment Background, reference Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. Additional Information: Routine Telework: This position is designated as "routine telework," meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak, 409 SW 4th, Portland, OR 97209. Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply. Accommodation under the