Clearance Jobs
Salesforce Architect
CGI Federal is looking for a Salesforce Architect with proven experience who can be part of a team in a dynamic and changing environment. CGI helps clients take an enterprise approach to accelerate and maximize their return on technology investments through relevant applied innovation. The Salesforce Architect is responsible for designing robust Salesforce Government CRM solution for our federal clients mission critical objectives. They will work as a trusted advisor to our federal clients and help architect the most efficient solutions that meet our clients business needs. They will work closely with the client domain SMEs, Lead Solution Architect (SA), and security team to understand the overall project parameters. This role includes client relationship management and executive communication. This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable. Your future duties and responsibilities: Work with team and federal clients to create proof of concept solutions for the overall and individual components to validate Salesforce CRM solution architecture. Review existing solution architecture and refine further. Own the design of Salesforce platform solution, as well as integration design. Supervise the configuration, quality assurance, testing, and deployment of Salesforce. Collaborate with team members and other departments in defining business requirements for optimal use of Salesforce functionality. Proactively identify areas of improvement and functional gaps in Salesforce Applications. Create and maintain technical documentation including process documentation, naming and commenting conventions and Salesforce policies/procedures. Experience and Knowledge: Familiarity with Salesforce service level metrics out of box and creating additional. Knowledge and understanding of Salesforce capabilities including: Case Processing, Case Assignment, Skill-based Routing, Workload Management and Prioritization. Experience with Salesforce Knowledge Management tools including Creating knowledge articles, AI-Driven Summarization, Article lifecycle, etc. Experience migrating legacy CRM to Salesforce. Experience creating APIs using Mulesoft. Training and coaching teammates. Required qualifications to be successful in this role: Bachelor's degree in computer science, information technology, or a relevant field preferred. 8+ years overall technical professional experience. 5+ years of experience with Salesforce architecture. Minimum Salesforce certified: Administrator Sales Cloud Consultant Service Cloud Consultant Platform App Builder Salesforce Architecture certifications. Strong understanding of Apex, Visualforce, and Lightning components. Familiarity with Salesforce development best practices and design patterns. Strong analytical and problem-solving skills. Strong written and verbal communication skills. Desired qualifications/non-essential skills required: Experience with Federal Government and Healthcare sectors, specifically the Centers for Medicare and Medicaid Services (CMS). Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $88,200.00 - $190,900.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs. Skills: Customer Experience Management Salesforce Marketing Cloud Agile Business Analysis Web Development What you can expect from us: Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI Federal is looking for a Salesforce Architect with proven experience who can be part of a team in a dynamic and changing environment. CGI helps clients take an enterprise approach to accelerate and maximize their return on technology investments through relevant applied innovation. The Salesforce Architect is responsible for designing robust Salesforce Government CRM solution for our federal clients mission critical objectives. They will work as a trusted advisor to our federal clients and help architect the most efficient solutions that meet our clients business needs. They will work closely with the client domain SMEs, Lead Solution Architect (SA), and security team to understand the overall project parameters. This role includes client relationship management and executive communication. This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable. Your future duties and responsibilities: Work with team and federal clients to create proof of concept solutions for the overall and individual components to validate Salesforce CRM solution architecture. Review existing solution architecture and refine further. Own the design of Salesforce platform solution, as well as integration design. Supervise the configuration, quality assurance, testing, and deployment of Salesforce. Collaborate with team members and other departments in defining business requirements for optimal use of Salesforce functionality. Proactively identify areas of improvement and functional gaps in Salesforce Applications. Create and maintain technical documentation including process documentation, naming and commenting conventions and Salesforce policies/procedures. Experience and Knowledge: Familiarity with Salesforce service level metrics out of box and creating additional. Knowledge and understanding of Salesforce capabilities including: Case Processing, Case Assignment, Skill-based Routing, Workload Management and Prioritization. Experience with Salesforce Knowledge Management tools including Creating knowledge articles, AI-Driven Summarization, Article lifecycle, etc. Experience migrating legacy CRM to Salesforce. Experience creating APIs using Mulesoft. Training and coaching teammates. Required qualifications to be successful in this role: Bachelor's degree in computer science, information technology, or a relevant field preferred. 8+ years overall technical professional experience. 5+ years of experience with Salesforce architecture. Minimum Salesforce certified: Administrator Sales Cloud Consultant Service Cloud Consultant Platform App Builder Salesforce Architecture certifications. Strong understanding of Apex, Visualforce, and Lightning components. Familiarity with Salesforce development best practices and design patterns. Strong analytical and problem-solving skills. Strong written and verbal communication skills. Desired qualifications/non-essential skills required: Experience with Federal Government and Healthcare sectors, specifically the Centers for Medicare and Medicaid Services (CMS). Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $88,200.00 - $190,900.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs. Skills: Customer Experience Management Salesforce Marketing Cloud Agile Business Analysis Web Development What you can expect from us: Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.