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Trine University - Fort Wayne

Enterprise Application Analyst

Trine University - Fort Wayne, Angola, Indiana, United States, 46703

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The Enterprise Application Analyst plays a key role in supporting and enhancing the University’s enterprise applications and system integrations. Working closely with the Applications Team and various campus departments, this position ensures the reliability,efficiency, and effectiveness of core systems including the Student Information System(SIS), Customer Relationship Management (CRM), and housing platforms. The ideal candidatewill be a collaborative problem-solver with a passion for improving business processesthrough technology. This position reports to the Enterprise Applications Manager.

Essential Duties and Responsibilities

Support and optimize data integrations between enterprise applications to improveperformance and reliability.

Collaborate with departments across the University to analyze workflows, identifyprocess improvements, and implement automation solutions.

Monitor system performance and application integrations to ensure they align withinstitutional goals and business requirements.

Serve as the primary technical and functional support for: Slate – Admissions and Advancement (Main Campus)

StarRez – Housing Services

Provide back-up support for IT needs related to institutional reporting.

Develop and maintain reports and dashboards to support operational and strategic decision-making.

Deliver exceptional customer service through timely and clear written and verbal communication.

Document system processes, procedures, and best practices.

Perform other duties as assigned.

Education and/or Experience

Bachelor’s degree in computer science, Information Systems, or a related field, orequivalent relevant experience is preferred.

Preferred Experience: Proficiency in Microsoft SQL Server, including experience with stored procedures anddatabase programming.

Experience with reporting tools such as Power BI, SSRS, or similar platforms.

Familiarity with ETL tools, particularly Microsoft SSIS or comparable solutions.

An ability to independently manage multiple tasks, projects, and support tickets ina fast-paced environment.

Strong analytical and troubleshooting skills with attention to detail.

High level of discretion and ability to maintain confidentiality.

Experience in a higher education IT environment is strongly preferred.

Trine University offers a comprehensive benefit package designed to provide a varietyof choices to best fit your needs and the needs of your family. Some benefits offeredinclude:

Life Insurance – a variety ofvoluntary life options are available along with an employerpaidemployee life policy valued at 1½ times annual salary

Financial Insurance – employer paid Long Term Disability and voluntary Short-TermDisability, Accident, Hospital Indemnity, and Critical Illness options are available

Paid vacation and sick time

Retirement – after one year offull-time service you are eligible for an employercontribution of 5% and upto an additional 5% employer match

Education – after 6 months of full-time service, undergraduate education benefitsare available for employee, spouse, and dependent children

The salary is competitive and commensurate with experience and qualifications.

Trine University is an equal opportunity employer. Applicants are considered foremploymentwithoutregard to race, color, religion, sex, age, disability, national origin, genetic information,citizenship status, military status, or any other basis prohibited by law, unlesssuch basis constitutes a bona fide occupational qualification. Trine willcomply withits legal obligation to provide reasonable accommodations toqualified individualswith disabilities and for religious beliefs.

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