Sally Beauty
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03312 Assistant Store Manager
role at
Sally Beauty
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Essential Function Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all outlined areas and are responsible for all primary duties when the Store Manager is not present.
Job Description Sally Beauty
Job Title: Assistant Manager
Primary Duties
30% Brand:
Supervise and support associates' daily goals and activities to deliver an exceptional client experience, maximize sales/KPIs, and drive customer loyalty. Ensure brand standards such as merchandising, POGs, marketing, back rooms, and dress code are met. Act as the main contact for customer issues and analyze store trends to anticipate customer demands.
30% People:
Engage, train, and develop teams to achieve positive results. Recruit actively and identify strengths and opportunities for associates, addressing them through coaching or counseling. Maintain positive relations and effective communication, fostering diversity, inclusion, and belonging.
30% Operations:
Ensure execution of all company processes through training, management, analysis, and continuous improvement. Support digital strategies like Omni-channel fulfillment. Manage inventory, payroll, store opening and closing procedures, and ensure timely completion of directives and projects.
10% Safety/Loss Prevention:
Maintain a safe environment, enforce policies, protect assets, and ensure compliance with safety and inventory procedures.
Knowledge, Skills, and Requirements
High School Diploma or equivalent
Must be 18 years of age or older
Preferred: 3+ years retail sales/customer service experience
Preferred: 1+ year management experience
Ability to lead and support teams, communicate effectively, and meet scheduling needs
Cosmetology license is desirable but not required
Core Competencies
Passionate Learner
Flexible & Agile Adapter
Talent Builder
Effective Communicator
Team Builder
Customer Focused Partner
Results Driver
Strategic Thinker
Big Picture Thinker
Problem Solver & Decision Maker
Working Conditions Involves physical activities such as standing, walking, bending, and lifting moderately heavy items. May require working in various store environments with safety precautions. The environment is well-lit, heated, and ventilated.
About Us We are a leader in wholesale and retail distribution of beauty supplies, committed to diversity, inclusivity, and providing high-quality products and exceptional service. Join us and thrive in a supportive environment.
#J-18808-Ljbffr
03312 Assistant Store Manager
role at
Sally Beauty
Get AI-powered advice on this job and more exclusive features.
Essential Function Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all outlined areas and are responsible for all primary duties when the Store Manager is not present.
Job Description Sally Beauty
Job Title: Assistant Manager
Primary Duties
30% Brand:
Supervise and support associates' daily goals and activities to deliver an exceptional client experience, maximize sales/KPIs, and drive customer loyalty. Ensure brand standards such as merchandising, POGs, marketing, back rooms, and dress code are met. Act as the main contact for customer issues and analyze store trends to anticipate customer demands.
30% People:
Engage, train, and develop teams to achieve positive results. Recruit actively and identify strengths and opportunities for associates, addressing them through coaching or counseling. Maintain positive relations and effective communication, fostering diversity, inclusion, and belonging.
30% Operations:
Ensure execution of all company processes through training, management, analysis, and continuous improvement. Support digital strategies like Omni-channel fulfillment. Manage inventory, payroll, store opening and closing procedures, and ensure timely completion of directives and projects.
10% Safety/Loss Prevention:
Maintain a safe environment, enforce policies, protect assets, and ensure compliance with safety and inventory procedures.
Knowledge, Skills, and Requirements
High School Diploma or equivalent
Must be 18 years of age or older
Preferred: 3+ years retail sales/customer service experience
Preferred: 1+ year management experience
Ability to lead and support teams, communicate effectively, and meet scheduling needs
Cosmetology license is desirable but not required
Core Competencies
Passionate Learner
Flexible & Agile Adapter
Talent Builder
Effective Communicator
Team Builder
Customer Focused Partner
Results Driver
Strategic Thinker
Big Picture Thinker
Problem Solver & Decision Maker
Working Conditions Involves physical activities such as standing, walking, bending, and lifting moderately heavy items. May require working in various store environments with safety precautions. The environment is well-lit, heated, and ventilated.
About Us We are a leader in wholesale and retail distribution of beauty supplies, committed to diversity, inclusivity, and providing high-quality products and exceptional service. Join us and thrive in a supportive environment.
#J-18808-Ljbffr