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Los Feliz

Administrative - Customer Service Representative

Los Feliz, Los Angeles, California, United States, 90079

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Details

Client Name Los Feliz Job Type Local Offering Non-Clinical Profession Administrative Specialty Customer Service Representative Job ID 16948322 Job Title Administrative - Customer Service Representative Weekly Pay $860.0

Shift Details

Shift 8hr Days Scheduled Hours 40

Job Order Details

Start Date 09/02/2025 End Date 12/02/2025 Duration 13 Week(s)

Job Description Experience with medical insurance, referral processes, and benefit plans

6+ months of recent experience working in an outpatient clinic or medical office setting

Ability to read, understand, and respond to detailed oral and written instructions

2+ years' recent experience working as a Patient Service Representative

Experience with CS-Link/Epic

Understanding of medical terminology

Client Details

Address 1922 Hillhurst Ave Fl 2 City Los Angeles State CA Zip Code 90027

Unit Details

Unit Description Primary point of contact for patient relations in person and by phone

Greet patients and assist in resolving patient concerns and escalating as appropriate

Check patients in/out and collect co-payments, give receipts, and reconcile payments

Verify patient demographics and insurance information in CS-Link/Epic

Schedule appointments and complete patient registration

Process and track referrals and authorizations for various insurance types

Handle patient/provider correspondence

Explains polices, procedures, or services to patients

Sanitize workspace using provided supplies and following department guidelines

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