Westinghouse Electric Company
Please Note: **No Third-Party or C2C Firms**
*Must be able to work in the United States without sponsorship*
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
We are searching for Customer Service Rep I on behalf of our client. This is a 3-month contract assignment. (W-2)
Location: , Houston TX 77002 3-month contract assignment. (W-2) Pay rate: 26.00/hr.
Job Duties & Responsibilities
Customer Engagement & Sales Initiates customer interest for new residential solar systems Handle inbound inquiries regarding solar systems from prospective and existing residential customers Qualify leads and guide customers through the initial steps of the solar sales process Identify customer needs and educate them on product benefits including rooftop solar systems, battery storage Explains billing and customer service-related residential customer inquiries Conduct outbound follow-up calls to warm leads and prior inquiries to drive conversion rates
Scheduling & Coordination Schedule on-site or virtual solar consultations, site assessments, and installation appointments. Coordinate with field technicians, solar consultants, and project management teams to ensure seamless customer handoffs and timely execution. Monitor scheduling queue and optimize appointment slots based on geographic routing and technician availability. Provide updates to Sales and Product teams
EOE of Minorities / Females / Vets / Disability. FL: Job # 18064
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
We are searching for Customer Service Rep I on behalf of our client. This is a 3-month contract assignment. (W-2)
Location: , Houston TX 77002 3-month contract assignment. (W-2) Pay rate: 26.00/hr.
Job Duties & Responsibilities
Customer Engagement & Sales Initiates customer interest for new residential solar systems Handle inbound inquiries regarding solar systems from prospective and existing residential customers Qualify leads and guide customers through the initial steps of the solar sales process Identify customer needs and educate them on product benefits including rooftop solar systems, battery storage Explains billing and customer service-related residential customer inquiries Conduct outbound follow-up calls to warm leads and prior inquiries to drive conversion rates
Scheduling & Coordination Schedule on-site or virtual solar consultations, site assessments, and installation appointments. Coordinate with field technicians, solar consultants, and project management teams to ensure seamless customer handoffs and timely execution. Monitor scheduling queue and optimize appointment slots based on geographic routing and technician availability. Provide updates to Sales and Product teams
EOE of Minorities / Females / Vets / Disability. FL: Job # 18064