Customer Service Rep I

Please Note: **No Third-Party or C2C Firms** *Must be able to work in the United States without sponsorship* We are searching for Customer Service Rep I on behalf of our client. This is a 3-month contract assignment. (W-2) Location: , Houston TX 77002 3-month contract assignment. (W-2) Pay rate: 26.00/hr. Job Duties & Responsibilities Customer Engagement & Sales Initiates customer interest for new residential solar systems Handle inbound inquiries regarding solar systems from prospective and existing residential customers Qualify leads and guide customers through the initial steps of the solar sales process Identify customer needs and educate them on product benefits including rooftop solar systems, battery storage Explains billing and customer service-related residential customer inquiries Conduct outbound follow-up calls to warm leads and prior inquiries to drive conversion rates Scheduling & Coordination Schedule on-site or virtual solar consultations, site assessments, and installation appointments. Coordinate with field technicians, solar consultants, and project management teams to ensure seamless customer handoffs and timely execution. Monitor scheduling queue and optimize appointment slots based on geographic routing and technician availability. Provide updates to Sales and Product teams EOE of Minorities / Females / Vets / Disability. FL: Job # 18064