Confidential Jobs
Mortgage Product Guideline Specialist
Job description:
Responsible for maintaining product guidelines, developing new products, managing communications regarding products and guidelines, assisting with scenarios, and researching guidelines for loan product exceptions. Function as a valued resource for all departments.
Experience:
Minimum 5 years in Mortgage Lending with an emphasis in underwriting, processing or mortgage product development
Essential Functions:
- Keeps all Agency Manuals and Job Aids current with revisions to mortgage guidelines, policies and procedures
- Develops job aids and training materials as needed
- Writes and distributes company-wide announcements
- Completes investor research, analyzes data, and provides valid conclusions
- Serves as an expert and valued resource and assists all team members with Underwriting and other mortgage-related questions
- Collaborates with several departments to implement guideline changes as well as develop and launch new loan programs
- Reviews marketing materials for product-related content
- Performs other duties as assigned by Product Development Manager
- Moderate supervision required, depending on experience. Report directly to Product Development Manager
Qualifications :
- Must have High school diploma or equivalent required; some college courses or equivalent preferred
- Must have a minimum of 5 years in Mortgage Lending with an emphasis in underwriting, processing or mortgage product development
- Must have strong knowledge base and understanding of Agency Guidelines (FHA, VA, USDA, Fannie Mae, and Freddie Mac)
- Must be proficient with Microsoft Word, Excel, and PDF software programs
- Must have exceptional written and verbal communication skills
- Must possess exceptional attention to detail
- Must have the ability to create guideline manuals, job aids and other materials
- Must have the excellent analytical, and problem-solving skills
- Must have the ability to manage multiple priorities; be detail-orientated and highly organized
- Must be able to respond to questions timely and accurately
- Must maintain a positive attitude
- Must work with a strong sense of urgency and responsiveness
- Must have a high degree of professionalism when interacting with both internal and external clients and operate with highest level of excellence
- Must be ethical and committed to success
- Must meet and adhere to corporate Culture and values
Benefits:
- Dental insurance
- Health insurance
- Paid time-off
- Vision insurance
Schedule:
- 8-hour shift
Education:
- High school or equivalent; some college courses or equivalent preferred
Work Location: Remote or Hybrid