Accounts Receivable Specialist

A direct hire role for 100% on-site opportunity in San Francisco. Join us as an Accounts Receivable Specialist managing the companys receivables and ensuring accurate and timely collection of payments.

Responsibilities

• Payment Processing: Accurately record incoming payments via checks, ACH, credit card, and other methods into the accounting system first thing daily. Track and post customer deposits.
• Customer Billing: Understand companys auto-billing system. Upload invoices to customer portals as necessary and resolve any special requests.
• Collections: Monitor aging reports and follow up with customers on past-due accounts through phone and email communication, tracking notes in Dynamics Customer Engagement CRM. Generate statements and reprint invoices and credit memos for customers as needed. Meet company DSO goal.
• Account Reconciliation: Reconcile customer accounts and resolve payment application discrepancies or billing errors.
• Reporting: Prepare regular reports on accounts receivable status, including aging analysis and cash receipt forecasts.
• Customer Service: Respond to customer inquiries regarding invoices, account balances, payment history, credit hold, and finance charges per company guidelines, with courtesy, professionalism, and firmness where necessary.
• Compliance: Ensure compliance with internal controls, credit policies, and accounting standards.
• Month-End Close: Ensure all payments and adjustments are posted by month-end close deadline.
• Credit Review: Assist with reviewing customer creditworthiness and setting appropriate credit limits when necessary.
• Additional duties as assigned by the Controller.

Qualifications

• Experience: 2+ years of experience in accounts receivable or related accounting role.
• Technical Skills: Proficient in accounting software (e.g., QuickBooks, SAP, NetSuite) and Microsoft Excel.
• Detail-Oriented: Strong attention to accuracy in data entry and financial reconciliation.
• Communication: Excellent interpersonal and written communication skills to interact with customers of varying backgrounds and collaborating with colleagues in sales, warehouse, furniture, delivery, and customer service teams to resolve account disputes and support strong client relationships.
• Problem Solving: Ability to investigate and resolve account issues independently and efficiently.
• Time Management: Strong organizational skills and ability to manage multiple priorities under deadlines.

Preferred Qualifications:

• Associates or Bachelors degree in Accounting, Finance, or related field preferred.
• Familiarity with cash application and bank reconciliation processes.
• Understanding of sales tax and credit memo procedures.
• Understanding of restrictions customers purchase order can place on invoice and payment status.

Why Join Us?

• People-First Culture: Join a team that values collaboration, accountability, and personal growth.
• Purpose-Driven Work: Help businesses thrive by supporting the financial health of a respected, service-oriented company.
• Career Growth: Opportunities for training, mentorship, and career advancement within the organization.
• Comprehensive Benefits: Competitive salary, company paid health benefits - paying up to 25% of premiums for dependents, Health Savings Account, 401(k) matching, commuter benefits via pre-tax payroll deductions, tuition reimbursement, free parking, paid time off, and a supportive work environment.

For direct hires only. No recruiter interest, thank you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Retail Office Equipment

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