Landry's
Restaurant A Navigator
Navigator is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests' first impression of the restaurant is a positive one. Responsibilities include: greeting guests in a professional, pleasant, and helpful manner and directing them to their seats promptly and presenting them with menus. Responding to guest inquiries and requests in a timely manner, maintaining knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests. Handling guest complaints or issues professionally or bringing them to the manager when necessary. Taking to-go orders over the phone and in person, responsible for a point-of-sale register and accepting credit cards, cash, comps, or in payment of food and beverage charges. Engaging with guests to ensure they're happy with food and service, refilling drinks and clearing plates as needed during the guest's dining experience. Monitoring restaurant activity to determine seating/dining flow. Performing opening and closing duties as directed by supervisor or manager. Exhibiting conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently delivering positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees. Demonstrating a commitment to ensuring responsible gaming and responsible alcohol service. Performing any other duties as assigned. Qualifications: One year of work experience in a similar environment. Organizational skills, exceptional interpersonal and communication skills, positive attitude, ability to work well in a team environment, and ability to multitask. Availability on weekdays, weekends, nights, mornings, and holidays. Previous money handling experience preferred. Must be professional and neat in appearance, ability to stand for extended periods of time. What we offer you: Benefit options available, paid time off, 401K, opportunities for advancement, positive and respectful work environment where diversity is valued, generous employee discounts on dining, retail, amusements, and hotels, community volunteer opportunities. Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description, which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at 609-441-8474 or via email: GNACHRInfo@gnacm.com. Posted salary range USD $19.50 - USD $19.50/hr.
Navigator is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests' first impression of the restaurant is a positive one. Responsibilities include: greeting guests in a professional, pleasant, and helpful manner and directing them to their seats promptly and presenting them with menus. Responding to guest inquiries and requests in a timely manner, maintaining knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests. Handling guest complaints or issues professionally or bringing them to the manager when necessary. Taking to-go orders over the phone and in person, responsible for a point-of-sale register and accepting credit cards, cash, comps, or in payment of food and beverage charges. Engaging with guests to ensure they're happy with food and service, refilling drinks and clearing plates as needed during the guest's dining experience. Monitoring restaurant activity to determine seating/dining flow. Performing opening and closing duties as directed by supervisor or manager. Exhibiting conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently delivering positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees. Demonstrating a commitment to ensuring responsible gaming and responsible alcohol service. Performing any other duties as assigned. Qualifications: One year of work experience in a similar environment. Organizational skills, exceptional interpersonal and communication skills, positive attitude, ability to work well in a team environment, and ability to multitask. Availability on weekdays, weekends, nights, mornings, and holidays. Previous money handling experience preferred. Must be professional and neat in appearance, ability to stand for extended periods of time. What we offer you: Benefit options available, paid time off, 401K, opportunities for advancement, positive and respectful work environment where diversity is valued, generous employee discounts on dining, retail, amusements, and hotels, community volunteer opportunities. Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description, which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at 609-441-8474 or via email: GNACHRInfo@gnacm.com. Posted salary range USD $19.50 - USD $19.50/hr.