Marcus & Millichap
Operations Manager
The dynamic administrative support team in Marcus & Millichap's Indianapolis location seeks a new team member to lead our innovative, collaborative team. We're seeking a personable, professional individual who desires a professional office environment providing growth and challenge. Ideal candidates for this role are passionate about providing top client service, always looking for ways to improve themselves and their team, and making a difference in the office and the firm's overall success. This will be a 5 day in office role out of our Indianapolis office. Some Of The Interesting Things You Will Be Responsible For As Operations Manager:
Provide office and compliance management and support to the Indianapolis office including Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities Prioritize and monitor workflow, solving issues and escalating to corporate departments when needed Hire, train, develop, and manage staff Aid in the provision of a 'concierge' level of service to brokers Be responsible for onboarding for all classifications of personnel including both employee and brokers and care for ongoing employee and broker experiences Assist sales management in the preparation of reports, local sales contests, and other similar projects as needed In alignment with sales management, be responsible for communicating and implementing intra?office and inter?office/department Be responsible for facilities and logistics coordination for office needs
moves, remodels, reorgs, etc. including interfacing with Property Management Plan and coordinate office events throughout the year, including the New Year's kickoff, broker recognition events, external and in-office social events (such as summer and holiday parties), and charitable events Work collaboratively with offices and departments across the division and firmwide The Proven Success You'll Bring To The Operations Manager Role:
Excellent soft skills: collaborative, proactive, and approachable with a strong desire to manage and develop team members and the sales office environment Intermediate/strong computer skills including Office365, MS Word, Excel, PowerPoint, and Outlook Strong organizational, interpersonal and communication skills as well as proofreading and editing abilities Quick learner and you enjoy learning/working with software and technology Excellent attention to detail Reliable and punctual, take pride in owning your responsibilities, contributing to the team and leading by example Role Requirements: 3+ years of experience in office and staff management Experience?based knowledge of compliance and HR functions Strong MS Office skills
Excel/Word/Outlook/PowerPoint Superior writing, editing and proofreading skills Staff supervisory experience Ability to multi?task and accurately meet deadlines in a demanding environment Budget, purchasing or similar cost?efficient?decision?making skills Preferred: Preferred background: Real Estate??brokerage, legal, finance, property management Event planning experience Bachelor's degree or relevant professional education Benefits And Perks
Medical, Dental, and Vision Insurance Basic Life and AD&D Insurance Voluntary Life and AD&D Insurance Short-Term & Long-Term Disability Coverage Flexible Spending Accounts (FSA) Cancer Guardian Program 401(k) Plan with Company Match Wellness Program Employee Assistance Program (EAP) Additional benefits may be available based on position and eligibility. We are committed to supporting our employees' well-being and professional growth.
The dynamic administrative support team in Marcus & Millichap's Indianapolis location seeks a new team member to lead our innovative, collaborative team. We're seeking a personable, professional individual who desires a professional office environment providing growth and challenge. Ideal candidates for this role are passionate about providing top client service, always looking for ways to improve themselves and their team, and making a difference in the office and the firm's overall success. This will be a 5 day in office role out of our Indianapolis office. Some Of The Interesting Things You Will Be Responsible For As Operations Manager:
Provide office and compliance management and support to the Indianapolis office including Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities Prioritize and monitor workflow, solving issues and escalating to corporate departments when needed Hire, train, develop, and manage staff Aid in the provision of a 'concierge' level of service to brokers Be responsible for onboarding for all classifications of personnel including both employee and brokers and care for ongoing employee and broker experiences Assist sales management in the preparation of reports, local sales contests, and other similar projects as needed In alignment with sales management, be responsible for communicating and implementing intra?office and inter?office/department Be responsible for facilities and logistics coordination for office needs
moves, remodels, reorgs, etc. including interfacing with Property Management Plan and coordinate office events throughout the year, including the New Year's kickoff, broker recognition events, external and in-office social events (such as summer and holiday parties), and charitable events Work collaboratively with offices and departments across the division and firmwide The Proven Success You'll Bring To The Operations Manager Role:
Excellent soft skills: collaborative, proactive, and approachable with a strong desire to manage and develop team members and the sales office environment Intermediate/strong computer skills including Office365, MS Word, Excel, PowerPoint, and Outlook Strong organizational, interpersonal and communication skills as well as proofreading and editing abilities Quick learner and you enjoy learning/working with software and technology Excellent attention to detail Reliable and punctual, take pride in owning your responsibilities, contributing to the team and leading by example Role Requirements: 3+ years of experience in office and staff management Experience?based knowledge of compliance and HR functions Strong MS Office skills
Excel/Word/Outlook/PowerPoint Superior writing, editing and proofreading skills Staff supervisory experience Ability to multi?task and accurately meet deadlines in a demanding environment Budget, purchasing or similar cost?efficient?decision?making skills Preferred: Preferred background: Real Estate??brokerage, legal, finance, property management Event planning experience Bachelor's degree or relevant professional education Benefits And Perks
Medical, Dental, and Vision Insurance Basic Life and AD&D Insurance Voluntary Life and AD&D Insurance Short-Term & Long-Term Disability Coverage Flexible Spending Accounts (FSA) Cancer Guardian Program 401(k) Plan with Company Match Wellness Program Employee Assistance Program (EAP) Additional benefits may be available based on position and eligibility. We are committed to supporting our employees' well-being and professional growth.