Marcus & Millichap
Office Manager
The dynamic administrative support team in Marcus & Millichap's Indianapolis location seeks a new team member to lead our innovative, collaborative team. We're seeking a personable, professional individual who desires a professional office environment providing growth and challenge. Ideal candidates for this role are passionate about providing top client service, always looking for ways to improve themselves and their team, and making a difference in the office and the firm's overall success.
This will be a 5 day in office role out of our Indianapolis office.
Some Of The Interesting Things You Will Be Responsible For As Operations Manager:
- Provide office and compliance management and support to the Indianapolis office including Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities
- Prioritize and monitor workflow, solving issues and escalating to corporate departments when needed
- Hire, train, develop, and manage staff
- Aid in the provision of a 'concierge' level of service to brokers
- Be responsible for onboarding for all classifications of personnel including both employee and brokers and care for ongoing employee and broker experiences
- Assist sales management in the preparation of reports, local sales contests, and other similar projects as needed
- In alignment with sales management, be responsible for communicating and implementing intra?office and inter?office/department
- Be responsible for facilities and logistics coordination for office needs moves, remodels, reorgs, etc. including interfacing with Property Management
- Plan and coordinate office events throughout the year, including the New Year's kickoff, broker recognition events, external and in-office social events (such as summer and holiday parties), and charitable events
- Work collaboratively with offices and departments across the division and firmwide
The Proven Success You'll Bring To The Operations Manager Role:
- Excellent soft skills: collaborative, proactive, and approachable with a strong desire to manage and develop team members and the sales office environment
- Intermediate/strong computer skills including Office365, MS Word, Excel, PowerPoint, and Outlook
- Strong organizational, interpersonal and communication skills as well as proofreading and editing abilities
- Quick learner and you enjoy learning/working with software and technology
- Excellent attention to detail
- Reliable and punctual, take pride in owning your responsibilities, contributing to the team and leading by example
- Role Requirements:
- 3+ years of experience in office and staff management
- Experience?based knowledge of compliance and HR functions
- Strong MS Office skills Excel/Word/Outlook/PowerPoint
- Superior writing, editing and proofreading skills
- Staff supervisory experience
- Ability to multi?task and accurately meet deadlines in a demanding environment
- Budget, purchasing or similar cost?efficient?decision?making skills
- Preferred:
- Preferred background: Real Estate??brokerage, legal, finance, property management
- Event planning experience
- Bachelor's degree or relevant professional education
Benefits And Perks
- Medical, Dental, and Vision Insurance
- Basic Life and AD&D Insurance
- Voluntary Life and AD&D Insurance
- Short-Term & Long-Term Disability Coverage
- Flexible Spending Accounts (FSA)
- Cancer Guardian Program
- 401(k) Plan with Company Match
- Wellness Program
- Employee Assistance Program (EAP)