Jackson Hole Mountain Resort
Ski School Support Crew - Winter Seasonal
Jackson Hole Mountain Resort, Teton Village, Wyoming, us, 83025
Mountain Sports School Support Crew
The role of the Mountain Sports School Support Crew is to provide indoor and outdoor operational support for all Mountain Sports School activities in order to streamline guests' and instructors' experiences. Essential Functions: Provide superior guest service by presenting a friendly, courteous and professional image to all Jackson Hole Mountain Resort (JHMR) guests, both external and internal. Provide indoor and outdoor support to MSS Instructors and MSS guests at base area Kids Ranch and Solitude Station facilities. Assist in care and supervision of children with responsibilities including but not limited to: Assist instructors in class management, group transitions between indoors and outdoors and bathroom breaks. Provide support and prepare children for the on-snow learning process. Assist with lunch programs as needed. Daily set up, operation, and tear down of outdoor learning areas with responsibilities including but not limited to: Conveyor lift inspections and ramp maintenance. Operation of conveyor lifts throughout the day. Coordination of learning tools and props in the beginner zone. Support and assist beginner area students using the conveyor lift to ensure safe and proper loading and unloading. Act as greeter for MSS guests at specified locations to ensure accuracy of communication, information dissemination, and ease of process for guests. Assist in cleaning and maintenance of indoor facilities. Support MSS Sales and Rental locations as well as MSS operations. Other Functions: Operate a snowmobile to support MSS operations, if requested. Support MSS operations by ensuring trail safety in beginner areas. Ride chairlifts with children in lessons, as needed. Job Qualifications: Knowledge, Skills & Abilities: Strong verbal communication skills. Safety awareness of mountain environment. Dependability. Team player. High level of patience and able to cope well with stress during high business volumes. Required Education & Experience: High school graduate or GED, or equivalent years of experience. Preferred Education & Experience: Guest service experience. Experience with children. Experience in the ski industry, and/or working outdoors for long periods of time. Working Environment: Working conditions will present both an indoor and outdoor environment, subject to a variety of weather conditions and extreme temperatures. Physical Activities: Must be able to pick up 35 pounds or greater. Must be able to stand on feet for long periods of time. Must be able to sit, crouch, stoop, lift, bend, twist, kneel for extended periods of time. Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. AAP/EEO Statement: Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.
The role of the Mountain Sports School Support Crew is to provide indoor and outdoor operational support for all Mountain Sports School activities in order to streamline guests' and instructors' experiences. Essential Functions: Provide superior guest service by presenting a friendly, courteous and professional image to all Jackson Hole Mountain Resort (JHMR) guests, both external and internal. Provide indoor and outdoor support to MSS Instructors and MSS guests at base area Kids Ranch and Solitude Station facilities. Assist in care and supervision of children with responsibilities including but not limited to: Assist instructors in class management, group transitions between indoors and outdoors and bathroom breaks. Provide support and prepare children for the on-snow learning process. Assist with lunch programs as needed. Daily set up, operation, and tear down of outdoor learning areas with responsibilities including but not limited to: Conveyor lift inspections and ramp maintenance. Operation of conveyor lifts throughout the day. Coordination of learning tools and props in the beginner zone. Support and assist beginner area students using the conveyor lift to ensure safe and proper loading and unloading. Act as greeter for MSS guests at specified locations to ensure accuracy of communication, information dissemination, and ease of process for guests. Assist in cleaning and maintenance of indoor facilities. Support MSS Sales and Rental locations as well as MSS operations. Other Functions: Operate a snowmobile to support MSS operations, if requested. Support MSS operations by ensuring trail safety in beginner areas. Ride chairlifts with children in lessons, as needed. Job Qualifications: Knowledge, Skills & Abilities: Strong verbal communication skills. Safety awareness of mountain environment. Dependability. Team player. High level of patience and able to cope well with stress during high business volumes. Required Education & Experience: High school graduate or GED, or equivalent years of experience. Preferred Education & Experience: Guest service experience. Experience with children. Experience in the ski industry, and/or working outdoors for long periods of time. Working Environment: Working conditions will present both an indoor and outdoor environment, subject to a variety of weather conditions and extreme temperatures. Physical Activities: Must be able to pick up 35 pounds or greater. Must be able to stand on feet for long periods of time. Must be able to sit, crouch, stoop, lift, bend, twist, kneel for extended periods of time. Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. AAP/EEO Statement: Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.