Briggs Equipment
Credit Analyst Position
At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners. And like those who went before us, every one of us takes that responsibility seriously. Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions Mission Statement: Keep business moving by being proactive, accessible, knowledgeable and above all else safe. Value Proposition: We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe. Values: Balance, Respect, Integrity, Growth, Grit, Safety Competitive benefits: 401(k), Educational Assistance, Employee Assistance Program (EAP), Employee Stock Ownership Program (ESOP), Hands On and Virtual Training, Paid Holidays, Paid Time Off Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers and our community. Position Purpose
The Credit Analyst is responsible for performing a variety of tasks to minimize and reduce delinquency of customer payments and resolve disputes regarding billing/invoicing issues that may arise for internal/external customers with a high level of confidentiality in accordance with company/department procedures. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction. Principal Responsibilities and Duties
Analyze, identify and develop internal procedures and process improvements by recommending solutions and assisting with execution Research and take corrective action to reduce customer delinquency, to include resolving disputes and invoices and requesting payment from customers Audit Accounts Receivable Portfolio in accordance with Collection Department policies and procedures Coordinate and complete daily/monthly correspondence to customers related to delinquent accounts Perform reconciliations to resolve customer accounts, to include analyzing all deductions, charge-backs and credits Participate and attend monthly Accounts Receivable Portfolio meetings to align priorities and discuss aging Establish and maintain an excellent relationship with Briggs Industrial Solutions external and internal customers Actively participate in team policy and procedure development through collaboration with Management Record and maintain reporting information about financial status of customers and status of collection efforts Other duties as assigned Minimum Qualifications
Basic Knowledge & Competencies
Excellent Customer Service, including excellent phone etiquette, and multi-tasking skills Knowledge and understanding of accounting terms and function(s) Ability to identify payment trends and make recommendations for resolution of account Must be able to exhibit professionalism during stressful situations Ability to communicate effectively with internal and external customers Ability to work independently and in a team environment in order to achieve goals within established time frames Ability to coach collection team members on best practices for collections and dispute resolution Ability to negotiate settlement of A/R balances with customers Previous Experience/Education
Associate's Degree in Accounting or Finance preferred or equivalent work experience in commercial collections 5+ years' experience with $1M+ portfolios preferred Intermediate experience with MS Office applications (Excel, Word, etc.) Physical Requirements
Ability to lift up to 10 pounds Frequent use of hands to manipulate the keyboard, telephone, files and other equipment
At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners. And like those who went before us, every one of us takes that responsibility seriously. Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions Mission Statement: Keep business moving by being proactive, accessible, knowledgeable and above all else safe. Value Proposition: We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe. Values: Balance, Respect, Integrity, Growth, Grit, Safety Competitive benefits: 401(k), Educational Assistance, Employee Assistance Program (EAP), Employee Stock Ownership Program (ESOP), Hands On and Virtual Training, Paid Holidays, Paid Time Off Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers and our community. Position Purpose
The Credit Analyst is responsible for performing a variety of tasks to minimize and reduce delinquency of customer payments and resolve disputes regarding billing/invoicing issues that may arise for internal/external customers with a high level of confidentiality in accordance with company/department procedures. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction. Principal Responsibilities and Duties
Analyze, identify and develop internal procedures and process improvements by recommending solutions and assisting with execution Research and take corrective action to reduce customer delinquency, to include resolving disputes and invoices and requesting payment from customers Audit Accounts Receivable Portfolio in accordance with Collection Department policies and procedures Coordinate and complete daily/monthly correspondence to customers related to delinquent accounts Perform reconciliations to resolve customer accounts, to include analyzing all deductions, charge-backs and credits Participate and attend monthly Accounts Receivable Portfolio meetings to align priorities and discuss aging Establish and maintain an excellent relationship with Briggs Industrial Solutions external and internal customers Actively participate in team policy and procedure development through collaboration with Management Record and maintain reporting information about financial status of customers and status of collection efforts Other duties as assigned Minimum Qualifications
Basic Knowledge & Competencies
Excellent Customer Service, including excellent phone etiquette, and multi-tasking skills Knowledge and understanding of accounting terms and function(s) Ability to identify payment trends and make recommendations for resolution of account Must be able to exhibit professionalism during stressful situations Ability to communicate effectively with internal and external customers Ability to work independently and in a team environment in order to achieve goals within established time frames Ability to coach collection team members on best practices for collections and dispute resolution Ability to negotiate settlement of A/R balances with customers Previous Experience/Education
Associate's Degree in Accounting or Finance preferred or equivalent work experience in commercial collections 5+ years' experience with $1M+ portfolios preferred Intermediate experience with MS Office applications (Excel, Word, etc.) Physical Requirements
Ability to lift up to 10 pounds Frequent use of hands to manipulate the keyboard, telephone, files and other equipment