Teleflex
Credit to Cash Analyst, Bilingual - English & German
Teleflex, Raleigh, North Carolina, United States, 27650
Credit to Cash Analyst, Bilingual - English & German
Teleflex is seeking a Bi-Lingual Credit to Cash Analyst to join our team. The Credit to Cash Analyst is responsible for independently managing the EMEA accounts receivable portfolio with focus on Germany and Austria. This includes managing day-to-day customer interactions, collections, and troubleshooting customers' exceptions to invoices, while maintaining a continuous improvement mindset. The successful candidate should have the demonstrated ability to deliver consistent improvement in collection results. Excellent customer service skills are critical to the role, as this role will require positive interactions and professional relationship building with both internal and external partners. The Credit to Cash Analyst will act as a liaison with the Credit team and all other order to cash partners and Teleflex business units with a focus on building relationships with external customers. The Credit to Cash Analyst will work closely with Managers to ensure process improvement is ongoing and we are providing excellent customer service internally and externally. This position has ability to be based out of the Morrisville, NC USA or Athlone, Ireland office location. This role will be expected to adhere to standard in-office requirements. Principal Responsibilities
The ability to problem-solve customer credit risk, reasons for lateness, collection, and billing issues as they arise and proactively work through a solution and/or present options to Management.
Report portfolio status on demand and effectively utilize systems available to create those reports.
Understand the concept of Credit risk and the ability to apply it to day-to-day work to reduce risk to Teleflex.
Root cause and create solutions to all non- standard customer disputes or reasons for non- payment.
Look for and communicate ideas to improve process over time.
Support other finance activities like Tax Certifications and invoice/internal control filing and delivery of paperwork inside and outside the office
Work in collaboration with peers and Managers for a win win outcome.
Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable.
Evaluate process and ensure compliance with policy.
Build rapport with other OTC partners
Adhere to and ensure compliance with the Teleflex Code of Ethics, all company policies, rules, and procedures.
Complete other duties and tasks as assigned. Education / Experience Requirements
Bachelor's degree in Finance or Accounting preferred.
Minimum of 2 years of Credit and Collections experience.
Knowledge of accounting principles and procedures with basic understanding of corporate credit risk and the ability to apply it within the role.
SAP Proficiency Preferred. ERP and CRM software experience are a strong plus Specialized Skills / Other Requirements
Excellent written and verbal communication skills.
Bi-Lingual German and English required.
Team mindset and solutions focused.
Demonstrated sense of urgency with the ability to work both collaboratively and independently to meet and exceed department goals.
Excellent planning, communication, and organization skills with strong attention to detail.
Ability to work collaboratively with partners.
Proven ability to learn new systems and processes.
Takes initiative to investigate and problem solve to provide effective solutions.
Proficient in Microsoft office applications, specifically Word and Excel.
Ability to perform tasks with minimum supervision. TRAVEL REQUIRED: 0-10%
Teleflex is seeking a Bi-Lingual Credit to Cash Analyst to join our team. The Credit to Cash Analyst is responsible for independently managing the EMEA accounts receivable portfolio with focus on Germany and Austria. This includes managing day-to-day customer interactions, collections, and troubleshooting customers' exceptions to invoices, while maintaining a continuous improvement mindset. The successful candidate should have the demonstrated ability to deliver consistent improvement in collection results. Excellent customer service skills are critical to the role, as this role will require positive interactions and professional relationship building with both internal and external partners. The Credit to Cash Analyst will act as a liaison with the Credit team and all other order to cash partners and Teleflex business units with a focus on building relationships with external customers. The Credit to Cash Analyst will work closely with Managers to ensure process improvement is ongoing and we are providing excellent customer service internally and externally. This position has ability to be based out of the Morrisville, NC USA or Athlone, Ireland office location. This role will be expected to adhere to standard in-office requirements. Principal Responsibilities
The ability to problem-solve customer credit risk, reasons for lateness, collection, and billing issues as they arise and proactively work through a solution and/or present options to Management.
Report portfolio status on demand and effectively utilize systems available to create those reports.
Understand the concept of Credit risk and the ability to apply it to day-to-day work to reduce risk to Teleflex.
Root cause and create solutions to all non- standard customer disputes or reasons for non- payment.
Look for and communicate ideas to improve process over time.
Support other finance activities like Tax Certifications and invoice/internal control filing and delivery of paperwork inside and outside the office
Work in collaboration with peers and Managers for a win win outcome.
Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable.
Evaluate process and ensure compliance with policy.
Build rapport with other OTC partners
Adhere to and ensure compliance with the Teleflex Code of Ethics, all company policies, rules, and procedures.
Complete other duties and tasks as assigned. Education / Experience Requirements
Bachelor's degree in Finance or Accounting preferred.
Minimum of 2 years of Credit and Collections experience.
Knowledge of accounting principles and procedures with basic understanding of corporate credit risk and the ability to apply it within the role.
SAP Proficiency Preferred. ERP and CRM software experience are a strong plus Specialized Skills / Other Requirements
Excellent written and verbal communication skills.
Bi-Lingual German and English required.
Team mindset and solutions focused.
Demonstrated sense of urgency with the ability to work both collaboratively and independently to meet and exceed department goals.
Excellent planning, communication, and organization skills with strong attention to detail.
Ability to work collaboratively with partners.
Proven ability to learn new systems and processes.
Takes initiative to investigate and problem solve to provide effective solutions.
Proficient in Microsoft office applications, specifically Word and Excel.
Ability to perform tasks with minimum supervision. TRAVEL REQUIRED: 0-10%