Employer Industry: Financial Services
Why consider this job opportunity:
- Pay rate up to $60.00/hr
- Potential for contract extension and conversion to full-time employment
- Comprehensive benefits including Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund available
- Fully remote position with no travel required
- Opportunity to work with a top 10 bank in Canada and North America
What to Expect (Job Responsibilities):
- Research and resolve direct and indirect credit bureau disputes, ensuring compliance with federal regulations
- Handle sensitive consumer information, including credit bureau data and PII
- Utilize e-OSCAR to process Automated Consumer Dispute Verification (ACDV) cases quickly and accurately
- Document dispute resolutions in internal systems and stay current on credit-related policies
- Respond to disputes received by mail or email and verify credit reporting information using third-party data sources
What is Required (Qualifications):
- 25 years in administrative or clerical roles, ideally within banking
- Proven experience with Microsoft Office Suite
- Prior use of e-OSCAR and knowledge of credit reporting processes
- Strong administrative and clerical skills
- Ability to maintain accuracy under time constraints
How to Stand Out (Preferred Qualifications):
- Experience handling sensitive PII in a regulated environment
- Credit bureau dispute resolution experience in a financial services setting
- Exposure to high-volume, deadline-driven operations
- Strong communication skills
- Knowledge of regulatory compliance
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Global Technical Talent