Lockton
Senior Account Manager- Employee Benefits
Lockton, Los Angeles, California, United States, 90079
Senior Account Manager- Employee Benefits
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Senior Account Manager- Employee Benefits
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Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Your Responsibilities
Lockton is seeking a motivated and detail-oriented Senior Account Manager in the Employee Benefits space. This role requires a strong commitment to building relationships, exceeding client expectations, and providing excellent client service. As a Senior Account Manager, you will oversee the day-to-day management and support of employee benefits policies, ensuring client satisfaction and successful renewals. Your Responsibilities
Lockton is seeking a motivated and detail-oriented Senior Account Manager in the Employee Benefits space. This role requires a strong commitment to building relationships, exceeding client expectations, and providing excellent client service. As a Senior Account Manager, you will oversee the day-to-day management and support of employee benefits policies, ensuring client satisfaction and successful renewals.
Position Responsibilities
Lead the servicing of a designated book of business, including renewal, marketing, issue resolution, and client support. Use discretion and independent judgment to analyze industry trends and provide related guidance to clients. Address and resolve escalated claims, billing, and eligibility issues to ensure timely and satisfactory outcomes for clients. Develop financial models and reports for clients and senior team members. Provide interpretation, implications of analysis, and actionable recommendations. Participate in client strategy and renewal meetings to understand client expectations and ensure that the results align with our commitments. Lead the marketing of all product lines, develop presentation of results and present results, with oversight. Lead communications, and open enrollment activities to ensure a successful renewal process, along with supporting implementation. Participate in negotiations with carriers for new and renewal quotes. Prepare renewal presentation and present results, with oversight. Analyze quotes to determine appropriate recommendations and ensure adequate coverage for clients. Identify gaps in coverage or cross-sell opportunities and provide related recommendations. Lead implementation, communications, and open enrollment activities to ensure a successful renewal process. Address and resolve escalated claims, billing, and eligibility issues to ensure timely and satisfactory outcomes, as directed, with timely responses. Establish and maintain relationships with clients, carriers, and other vendors. Research and understand industry trends, carrier product offerings, and governmental regulations. Educate clients on compliance and regulatory matters. Mentor and train junior-level staff, fostering a collaborative and supportive work environment. Perform other responsibilities and duties as needed to support the team and clients.
Qualifications
Position Qualifications
Bachelors Degree in Business Administration or a related field, or equivalent years of experience. Typically, three or more years of client services experience is required. Demonstrates strong working knowledge and experience within the brokerage/commercial insurance industry. Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint). Strong attention to detail and organizational skills to prioritize heavy workloads and meet time-sensitive deadlines. Ability to work in a team environment and manage multiple tasks & projects with competing deadlines. Understands industry trends and governmental regulations. Ability to attend industry training sessions and complete continuing education requirements as needed. Readiness to expand knowledge and effectiveness in the insurance industry through extended education beyond continuing education requirements. Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information. Must have strong verbal, written, and interpersonal skills to interact with clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manner. Ability to work outside of regular business hours and travel by automobile and aircraft, with the possibility of being away from home for more than one day and night. Legally able to work in the United States.
LI-SM3
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
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Join to apply for the
Senior Account Manager- Employee Benefits
role at
Lockton Continue with Google Continue with Google Senior Account Manager- Employee Benefits
Join to apply for the
Senior Account Manager- Employee Benefits
role at
Lockton Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices
Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Your Responsibilities
Lockton is seeking a motivated and detail-oriented Senior Account Manager in the Employee Benefits space. This role requires a strong commitment to building relationships, exceeding client expectations, and providing excellent client service. As a Senior Account Manager, you will oversee the day-to-day management and support of employee benefits policies, ensuring client satisfaction and successful renewals. Your Responsibilities
Lockton is seeking a motivated and detail-oriented Senior Account Manager in the Employee Benefits space. This role requires a strong commitment to building relationships, exceeding client expectations, and providing excellent client service. As a Senior Account Manager, you will oversee the day-to-day management and support of employee benefits policies, ensuring client satisfaction and successful renewals.
Position Responsibilities
Lead the servicing of a designated book of business, including renewal, marketing, issue resolution, and client support. Use discretion and independent judgment to analyze industry trends and provide related guidance to clients. Address and resolve escalated claims, billing, and eligibility issues to ensure timely and satisfactory outcomes for clients. Develop financial models and reports for clients and senior team members. Provide interpretation, implications of analysis, and actionable recommendations. Participate in client strategy and renewal meetings to understand client expectations and ensure that the results align with our commitments. Lead the marketing of all product lines, develop presentation of results and present results, with oversight. Lead communications, and open enrollment activities to ensure a successful renewal process, along with supporting implementation. Participate in negotiations with carriers for new and renewal quotes. Prepare renewal presentation and present results, with oversight. Analyze quotes to determine appropriate recommendations and ensure adequate coverage for clients. Identify gaps in coverage or cross-sell opportunities and provide related recommendations. Lead implementation, communications, and open enrollment activities to ensure a successful renewal process. Address and resolve escalated claims, billing, and eligibility issues to ensure timely and satisfactory outcomes, as directed, with timely responses. Establish and maintain relationships with clients, carriers, and other vendors. Research and understand industry trends, carrier product offerings, and governmental regulations. Educate clients on compliance and regulatory matters. Mentor and train junior-level staff, fostering a collaborative and supportive work environment. Perform other responsibilities and duties as needed to support the team and clients.
Qualifications
Position Qualifications
Bachelors Degree in Business Administration or a related field, or equivalent years of experience. Typically, three or more years of client services experience is required. Demonstrates strong working knowledge and experience within the brokerage/commercial insurance industry. Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint). Strong attention to detail and organizational skills to prioritize heavy workloads and meet time-sensitive deadlines. Ability to work in a team environment and manage multiple tasks & projects with competing deadlines. Understands industry trends and governmental regulations. Ability to attend industry training sessions and complete continuing education requirements as needed. Readiness to expand knowledge and effectiveness in the insurance industry through extended education beyond continuing education requirements. Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information. Must have strong verbal, written, and interpersonal skills to interact with clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manner. Ability to work outside of regular business hours and travel by automobile and aircraft, with the possibility of being away from home for more than one day and night. Legally able to work in the United States.
LI-SM3
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
Insurance Referrals increase your chances of interviewing at Lockton by 2x Get notified about new Senior Account Manager jobs in
Los Angeles, CA . Senior Account Executive, Corporate Entertainment
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Universal City, CA $95,000.00 - $170,000.00 5 days ago Los Angeles, CA $70,000.00 - $150,000.00 3 weeks ago Key Account Director - EXPANSION - Oncology
Los Angeles Metropolitan Area 9 hours ago Los Angeles Metropolitan Area 4 weeks ago Santa Monica, CA $121,700.00 - $201,200.00 2 weeks ago Sr. Account Executive, Twitch, Hardlines
Santa Monica, CA $121,700.00 - $201,200.00 1 week ago Santa Monica, CA $121,700.00 - $201,200.00 1 week ago Los Angeles Metropolitan Area 2 weeks ago Senior Account Manager Skeletal Conditions Los Angeles
Sr Strategic Account Executive, STRAT Brutus
Los Angeles Metropolitan Area 2 weeks ago Sr Strategic Account Executive, STRAT Brutus
Key Account Director - EXPANSION new sales force- Rhuematology
Los Angeles Metropolitan Area 3 weeks ago Sr. Account Executive, Automotive, Automotive
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr