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Edward Jones

Client Support Team Professional

Edward Jones, Champaign, Illinois, us, 61825

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Are you a talented relationship builder, problem solver, or critical thinker? If so, we want you to join our team! At Edward Jones, our field associates work in what we call branch teams, typically comprised of two or three dedicated individuals. As a crucial member of this team, you'll join forces with financial advisors to make significant impacts on our clients' financial journeys. You will be the first voice clients hear when they call or the first face they see when they walk into the office. Your primary responsibility will be to develop strong connections with clients, identifying their needs before they even arise! Job Overview: Position Schedule:

Full-Time Branch Address: 2305 Village Green Place, Suite F, Champaign, IL This job posting is anticipated to remain open for 30 days, from 22-Jul-2025. However, the posting may close early due to high applicant volume. If you are looking for a rewarding career,

the Branch Office Administrator (BOA) role could be the ideal opportunity for you. BOAs partner with financial advisors to help clients achieve long-term financial goals. This role focuses on providing essential administrative support, and we consider BOAs vital to our client support team. Role Summary: As a Branch Office Administrator, you will play a key role in offering seamless support to our clients, ensuring a positive experience while managing client accounts and facilitating communication. This is a fantastic opportunity for personal growth in a dynamic and rewarding environment. We are committed to your success!

Our team provides: Comprehensive 6-month training program with mentorship from experienced peers A broad support network ranging from your branch office to the home office Opportunities to work independently while having the backing of thousands of colleagues Imagine yourself: Delivering exceptional personalized service so that clients feel valued and informed Taking an active role in annual business planning, contributing to strategy development Listening for cues in clients' lives that may suggest a need for additional services Leading marketing efforts by planning and executing events What to expect: A culture that promotes continuous improvement and professional development An inclusive environment that values diverse perspectives to achieve collective success A rewards program recognizing individual efforts and promoting long-term financial security Full-time associates are eligible for comprehensive benefits packages, including medical, dental, vision, 401k plans, paid holidays, vacation days, sick time, personal days, and volunteerism days, along with bonus opportunities and profit sharing. You will receive competitive compensation. Edward Jones believes in a partnership-driven approach, enhancing the well-being of our clients, colleagues, and communities. As a privately held firm, we share our success with associates through various compensation programs, including bonuses based on performance. The hiring minimum and maximum salary ranges are as follows: Hiring Minimum:

$22.50 Hiring Maximum:

$23.91 What skills are vital for a successful BOA? Analytical Thinking Attention to Detail Adaptability Conversational Skills Digital Tool Utilization Team Collaboration Role Requirements: Client Service:

Provide outstanding service through various communication channels. Respond to inquiries, resolve issues, and foster strong relationships with clients and team members. Account Management:

Learn the financial services industry well enough to support account openings and transfers, and manage transactions and records at the direction of financial advisors. Administrative Support:

Work independently on administrative tasks such as scheduling, preparing materials for meetings, and enhancing marketing initiatives. Technology:

Be proficient with computers and willing to learn new technologies like MoneyGuide, Salesforce, and Microsoft Office products. At Edward Jones, we foster an environment where every associate feels valued. We believe that diversity and inclusion are essential for establishing a successful workplace. Join us and make a meaningful difference in the lives of our clients and communities!