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Edward Jones

Client Support Team Professional

Edward Jones, Saint Cloud, Minnesota, United States

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Are you a problem solver, a relationship builder, or a critical thinker? If you answered yes, we want you on our team! At Edward Jones, we consider our field associates as part of a branch team. In the Client Support Team Professional role, you play a crucial part in our two or three-person teams, working alongside the financial advisor. As the first voice clients hear when they call and the first face they see when they walk in, your role is vital. Your main focus will be to get to know your clients deeply, anticipating their needs before they even arise. You and your financial advisor will be key partners in helping clients achieve their most important financial aspirations. Job Overview Position Schedule:

Full-Time Branch Address: 204 Waite Ave South, St Cloud, MN This job posting is expected to remain open for 30 days, starting from 01-Aug-2025. However, it may close early due to high applicant volume. Are you seeking a fulfilling career?

The Branch Office Administrator (BOA) role could be the perfect fit for you. BOAs collaborate with financial advisors to help clients achieve their financial goals. Your primary responsibility will be to provide administrative support to either a financial advisor or a team of financial advisors. We proudly serve over nine million clients, and our BOAs are integral to our client support teams. Their diverse experiences and backgrounds contribute significantly to our success. Role Summary: As a Branch Office Administrator, you will be an essential part of our team, delivering outstanding support to our clients. Your role will involve managing client accounts, facilitating effective communication, and ensuring an excellent client experience. This is a fantastic opportunity for career growth in a dynamic and rewarding environment. What We Offer: Comprehensive 6-month training program, with mentorship from an experienced peer A robust support network from your branch office to your region and the home office The chance to work independently while being backed by a team of thousands Can you envision yourself in this role? Providing exceptional, personalized service to ensure clients feel understood and informed Participating in business planning to help develop strategies for the year ahead Actively listening for client situations that may call for additional services Driving marketing initiatives, including planning and executing client events What to Expect: A culture focused on continuous improvement and professional development, respecting individual contributions An inclusive environment valuing diverse viewpoints to achieve results Acknowledgment of individual efforts through a rewards program promoting long-term careers and financial well-being Comprehensive benefits for full-time Associates, including medical, dental, vision, short- and long-term disability, a 401k plan, paid holidays, and vacation time Compensation: Edward Jones believes in a human-centered approach that positively impacts our clients, colleagues, and communities. We share success through discretionary compensation programs and bonus opportunities based on branch and firm profitability, as well as individual performance. The hiring pay range is $22.50 to $23.91, with merit-based salary increases possible as you advance in the BOA role. Key Skills for Success as a BOA: Analytical thinking Strong attention to detail Ability to adapt Excellent conversational skills Proficiency with digital tools Team collaboration Role Requirements: Client Service:

Deliver exceptional service through various communication channels and maintain strong client relationships. Account Management:

Learn and understand financial services, manage account openings, transfers, and maintain accurate records. Administrative Support:

Manage scheduling, meeting preparations, and assist in executing the branch business plan. Technology:

Demonstrate strong computer skills and a willingness to learn new technologies and software. Join Us: At Edward Jones, we strive to make every associate feel valued and part of our community. Discover a career that recognizes your contributions and offers growth opportunities in a supportive environment.