Edward Jones
Client Support Team Administrator
Edward Jones, Silver City, New Mexico, United States, 88061
Are you a master at building relationships, solving problems, or thinking critically? If so, we want you on our team!
At Edward Jones, we refer to our field associates as branch teams. Typically comprised of two or three members, your role as a Client Support Team Administrator is crucial alongside the financial advisor. You will be the first voice clients hear on the phone and the first face they see when visiting the office. Your main responsibility will be to understand your clients, anticipating their needs and guiding them towards their financial goals effectively.
Position Overview:
This full-time role is based at our branch located at 105 Rosedale Rd Suite E, Silver City, NM and may remain open for up to 30 days from the posting date of 17-Jul-2025, but could close earlier depending on application volume.
If you are seeking a rewarding career, the Client Support Team Administrator (CSTA) position could be the perfect fit for you. CSTAs partner with financial advisors to help clients realize their long-term financial aspirations. As a CSTA, your essential function will be to offer administrative support, ensuring a seamless experience for our clients.
In this role, you will:
Provide exceptional personalized service that ensures clients feel understood and valued.
Contribute to annual business planning to develop effective strategies for the upcoming year.
Listen attentively for signals in clients' lives that may require additional services.
Lead marketing activities by planning and executing events.
What We Offer:
A supportive culture of continuous improvement and professional development that values individual contributions.
An inclusive work environment where diverse viewpoints foster success.
A rewards program recognizing individual efforts, promoting long-term career growth, financial security, and well-being for you and your family.
Full-time associates receive a comprehensive benefits package including medical and prescription drug, dental, vision, and more. Additionally, 401k retirement plans, health savings accounts, paid holidays, vacation days, sick leave, and volunteer opportunities are provided.
Compensation:
We provide competitive pay and believe in a human-centered approach to enhance the lives of our clients and colleagues. As a private firm, we focus on shared success, offering various compensation programs including bonuses based on individual and branch performance.
Compensation Range:
Hiring Minimum:
$21.38 Hiring Maximum:
$22.71 Desired Skills: Analytical Thinking Attention to Detail Adaptability Interpersonal Communication Proficiency with Digital Tools Collaboration Skills Key Responsibilities: Client Service:
Deliver outstanding service through calls, emails, and face-to-face interactions. Resolve issues and cultivate strong relationships. Account Management:
Learn and engage with the financial services industry, assisting with account-related tasks and transactions. Administrative Support:
Execute various administrative duties effectively, ensuring seamless daily operations. Technology Use:
Demonstrate strong computer skills and eagerness to learn new software such as MoneyGuide, Salesforce, and others. Edward Jones is committed to creating a space where everyone belongs, and we proudly recognize our associates and their contributions. Join us in our pursuit of improving lives through partnership and commitment.
$21.38 Hiring Maximum:
$22.71 Desired Skills: Analytical Thinking Attention to Detail Adaptability Interpersonal Communication Proficiency with Digital Tools Collaboration Skills Key Responsibilities: Client Service:
Deliver outstanding service through calls, emails, and face-to-face interactions. Resolve issues and cultivate strong relationships. Account Management:
Learn and engage with the financial services industry, assisting with account-related tasks and transactions. Administrative Support:
Execute various administrative duties effectively, ensuring seamless daily operations. Technology Use:
Demonstrate strong computer skills and eagerness to learn new software such as MoneyGuide, Salesforce, and others. Edward Jones is committed to creating a space where everyone belongs, and we proudly recognize our associates and their contributions. Join us in our pursuit of improving lives through partnership and commitment.