Logo
Edward Jones

Client Support Team Professional

Edward Jones, Louisville, Kentucky, us, 40201

Save Job

Are you a skilled relationship builder, adept problem solver, or a critical thinker? If so, we want you on our team! At Edward Jones, we refer to our field associates as branch teams, consisting of two to three members. As a Client Support Team Professional, you play a critical role alongside the financial advisor, being the first voice a client hears and the first face they see. Your main responsibility is to build strong relationships with clients, enabling you to not only identify their issues but also anticipate them. Position Overview: Position Schedule:

Full-Time Branch Address:

2210 Dundee Road, Suite 101, Louisville, KY This job posting will remain open for 30 days from 23-Jul-2025, but may close early due to a high number of applicants. If you are seeking a fulfilling career , the Client Support Team Professional role at Edward Jones could be the perfect opportunity for you. You will collaborate with financial advisors to assist clients in reaching their financial goals. Your primary role involves providing vital administrative support, helping ensure our nine million clients receive excellent service. We value diversity in backgrounds and perspectives, which enhances our success in serving our clients. Role Summary: As a Client Support Team Professional, your integral support to clients will make a significant difference. You will help with account management, facilitate communication, and guarantee a positive client experience in a dynamic and rewarding environment. We will provide you with: Comprehensive 6-month training with mentorship from an experienced peer A strong support network that connects your branch office with the regional and home office teams Opportunities to work independently while having a robust team backing you Can you see yourself... Delivering exceptional personalized service, ensuring clients feel informed and valued. Actively participating in the annual business planning process and contributing to strategy development. Listening for life situations that might indicate a need for further services. Leading marketing activities, such as planning and executing events. In return, you can expect... A culture of continuous improvement and professional development that respects individual contributions. An inclusive environment that values diverse viewpoints to achieve outstanding results. Recognition of individual efforts through a rewards program that supports long-term career growth and financial well-being. Full-time Associates enjoy a comprehensive benefits package, including medical and prescription drug, dental, vision, short- and long-term disability, life coverage, a 401k plan, and paid time off for holidays, vacation, and volunteerism. Additional bonus and profit-sharing opportunities are available. Competitive compensation awaits you... Edward Jones is committed to a human-centered approach to positively impact the lives of our clients, colleagues, and community. As a privately held company, we share our success through various compensation programs based on individual and branch performance. The hiring salary range is $21.38 to $22.71, with opportunities for merit-based increases as you advance in the BOA role. Skills and Requirements: Client Service:

Provide outstanding service to clients through calls, email, and in-person interactions, resolving issues and ensuring exceptional experiences. Account Management:

Learn about financial services, assist with account openings, transfers, and transaction processes as directed by the financial advisor. Administrative Support:

Work independently on various administrative tasks while assisting in marketing initiatives and supporting branch business planning. Technology:

Have strong computer skills and a willingness to learn new technology, including software such as MoneyGuide and Microsoft Office. Join us at Edward Jones, where we prioritize people and offer a place where everyone can thrive!