Sr. Business Support Manager - Global Information Security

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Global Information Security helps to assess threats and provide scalable and flexible solutions to actively manage these threats and specific risks to the Bank. The Business Support Manager will be part of the centralized GIS COO team providing operational and delivery expertise with a focus on strategy, financials, driving information security awareness, and rigor to meet business requirements and goals, while addressing the agreed risk tolerances of the business environment. The successful candidate will be able to work both individually and as part of a team, bringing an organized and disciplined, but creative and energetic enthusiasm to building a best-in-class organization. Responsibilities: Owns coordination and executes responsibilities of business management activities, resource and finance management, including strategic planning, and communication activities. Helps drive strategic priorities by being involved with the business on a day-to-day basis along with stakeholder inputs and provides regular management business updates on action plans aligned to strategic goals. Prepares executives for key meetings, overseeing the preparation of relevant materials and talking points (e.g., Quarterly Business Reviews, regulatory meetings, committee meetings, executive routine meetings, etc.). Oversees the status of critical business measures including workforce and location strategies, financials, travel management, risk, and LOB owned issues, process efficiency, and provides periodic reviews related to these topics. Partners with HR and Finance on workforce planning, location strategy, operational and initiative budgets, organizational health, and engagement strategies. Collaborates effectively with GIS COO centralized team/peers on execution of departmental initiatives, ensuring consistency and best practices. Demonstrates flexibility, eagerness to learn, and ability to deal with ambiguity and uncertainty. Required Qualifications: Experienced business support manager with exceptional communication, presentation, and attention to detail skills, and a drive to improve decision-making efficiency. Ability to translate complex technical details into simplified presentations for senior leadership and business stakeholders. Experience with finance/budgets, risk metrics, reporting, stakeholder engagement, and strategic initiatives. Ability to influence at the executive level, anticipate leadership needs, and establish collaborative partnerships. Proficient in working with diverse stakeholders across locations, managing multiple priorities under tight deadlines. Results-oriented, analytical, organized, with attention to detail. Knowledge of regulatory frameworks, risk management, and business continuity in a technology environment is preferred. Strong project management skills and proficiency with productivity tools (e.g., MS Office, Confluence, JIRA). Applicable knowledge of enterprise cybersecurity policies, regulations, and security frameworks. This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:

1st shift (United States of America) Hours Per Week:

40 Pay Transparency details: Pay range: $124,900.00 - $181,000.00 annualized salary, depending on experience, education, and skill set. Discretionary incentive eligible and benefits-eligible. We offer industry-leading benefits, paid time off, and resources to support our employees in making a meaningful impact and contributing to sustainable growth.

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