Senior Desktop Support Specialist

Position Title : Senior Desktop Support Specialist Location : Washington, D.C. (Onsite at OSHRC National Office) Employment Type : Full-Time Compensation : $140,000 – $160,000 / year Overview This position provides onsite Senior Desktop Support Specialist services for the Occupational Safety and Health Review Commission (OSHRC) in Washington, D.C. The role requires expert-level knowledge of Hybrid Azure Active Directory, Microsoft Intune Mobile Device Management (MDM), and advanced desktop infrastructure. The selected candidate will deliver Tier II / III troubleshooting, assist with limited server support, and ensure the secure, efficient operation of the agency’s hybrid IT environment. Duties & Responsibilities Administer Hybrid Azure AD environment and Azure AD Connect Configure and maintain Microsoft Intune MDM Deploy Windows Autopilot & manage Endpoint Manager policies Provide Tier II / III desktop support for Windows 10 / 11 systems Perform basic Windows server administration tasks (DHCP / DNS, GPOs, file shares) Enforce security and compliance configurations Document configurations, changes, and procedures Generate system health and incident reports Qualifications Education:

Bachelor’s degree preferred or equivalent experience Experience:

5+ years in enterprise IT infrastructure support Demonstrated expertise in Hybrid Azure AD & Intune Strong troubleshooting skills in Windows desktop infrastructure Familiarity with Windows server administration Preferred Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) CompTIA Security+ or equivalent Security Clearance:

Ability to pass Tier 1 / NACI background check Work Schedule:

Monday–Friday, onsite in Washington, D.C., 40 hours / week Travel:

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